The staff were friendly, warm, welcoming and helpful. In particular Manda who really brightens up the environment, experience and your day, she is so friendly, warm, welcoming, fantastic sense of humour and makes your stay much more enjoyable. The room was neat, tidy and clean. Great night sleep, as bed is super warm and cosy. Great pillows and everything is provided for great cuppa first thing. Had a full English and we could not finish it not because it was bad but because it was well cooked and presented and good size potions that we had no room left, completely full. Thoroughly enjoyed our stay and would not hesitate to do so again.