Luxury Hotels in London

"DO NOT PAY FOR BREAKFAST ITS RUBBISH. frozen hash browns and Tesco super saver bread🤣🤷♂️🤦♂️ Aftwr paying over £1000 a night to include breakfast I would expect something ALOT better. The hotel is ok but not a very warm vibe, quite pretentious with the staff beckoning to the service of those who appear to have money! I would not stay again and certainly wouldn’t recommend it, most coastal bed and breakfasts serve better food and have much friendlier and more genuine service."

"It was my first time staying at the Mandarin Oriental Hotel in London. Every corner of the hotel is very exquisite. The decoration style of the room is fashionable, and every corner is full of flowers and green plants. Very exquisite and beautiful! Close to Hyde Park, you can feed the pigeons by the way"

"A magnificent stay at the Ritz! The staff were so pleasant and attentive. The breakfast room was incredibly beautiful. The food was fantastic! I especially want to commend Jude. She's a true professional. Thank you for the complimentary glass of champagne every day. Next time, it's only the Ritz for me!"

"The Peninsula Hotel has always felt like a second home to us, no matter where in the world we are. It was wonderful to return again this time. On our previous stay, the front desk manager provided exceptional service that left a lasting impression on us. During this visit, we also utilized the concierge's mailing service. They were incredibly professional and patient, resolving our issues promptly. In total, four concierge staff assisted us during check-in and check-out. My daughter was so grateful that she gave each of them a £10 tip—they truly deserved it. The hotel's Chinese restaurant was excellent as well. The staff there were incredibly warm and clearly took pride in their work, creating a delightful atmosphere. I should also mention that the rooms were spotlessly clean. I'd like to share that we've been avid fans of The Peninsula Hotel's afternoon tea since the hotel opened. We've enjoyed countless afternoon teas and breakfasts here over the years. However, I must note that during peak afternoon tea hours, when the restaurant is bustling with guests, the service can be slow. We often find ourselves waiting quite a while for assistance. During breakfast, there have been some issues, too. We've experienced order mix-ups, and on one occasion, the food wasn't fresh. During my most recent breakfast, the fruit bowl I ordered contained moldy blueberries and rotten strawberries. A blonde, fair-skinned staff member noticed the problem but didn't offer an apology. Instead, she simply said they wouldn't charge me for the fruit bowl. I just smiled and didn't press the matter further, but I believe that outstanding service should always be a top priority for The Peninsula. Compared to stays at The Emory and Maybourne Hotel, whose staff showed remarkable warmth and attentiveness, I think there’s room for improvement. Nevertheless, I sincerely hope that The Peninsula continues to thrive and elevate its service to new heights. 首先我想Peninsula Hotel，在全世界都是我们的另外一个家 ，这次再回来觉得很棒，上一次入住的时候酒店的前厅经理负责人为我们提供了非常好的服务，这让我们记忆深刻。我们这次还使用了礼宾部的邮寄服务，他们非常专业非常有耐心，第一时间帮我们解决了问题。在我们入住以及退房时候一共有4位礼宾部酒店同事帮助了我们，我的女儿感到很感激分别给了他们每位10英镑的小费，他们值得收到。酒店中餐厅也没非常好，工作人员非常热情，他们为自己在那里工作感到荣耀，这是非常不错的工作氛围.(酒店中餐厅同事Mr J 很用心查看了我女儿以前入住记录喜好，非常细心，在我们当天用餐没有点甜品的情况下，在我们离开餐厅后，让厨师准备了一份我女儿喜欢的水果送到房间，很用心）值得一提的是客房的卫生也做的非常干净。这里想和你们分享下，我们其实一直都是Peninsula Hotel下午茶的爱好者，从你们酒店开业至今我们在那里享用了很多次下午茶，以及早餐，但是我想她们可能太忙碌了，下午茶时间客人很多，服务人员不足够及时服务，总是要等待很久，早餐时间，有出现过点犯错误，以及视频不新鲜，在最近一次早餐我点了水果碗，蓝莓是发霉的，草莓是腐烂的，一位金发白皮肤漂亮Ms，在发现问题后，她没有表达歉意，只是说我们不收这个水果碗的费用。我只是微笑没有再说其他的，我想对于Peninsula来说好的服务是最值得关心和在意的问题。相比入住The Emory，Maybourne Hotel ，她们全体工作人员的热情和关怀，真的很值得认可。希望Peninsula 越来越好 。"

"I like the OWO Raffles Hotel in London very much. It is luxurious and comfortable. The hotel is in a first-class location. It is about 15 minutes walk from Big Ben, the London Eye, Chinatown, art galleries and other attractions. It is very convenient. In addition, several restaurants in the hotel are very standard, Chinese, Western, Japanese food, taste very good. Very worth living."

"The location of the hotel is very convenient, convenient transportation, beautiful environment, complete facilities, thoughtful service, exquisite and comfortable rooms, suitable for business and sightseeing customers. A little expensive, this is London!"

"I never expected that the room costing more than 10,000 Hong Kong dollars per night was so small that it was difficult to open the suitcase. But after all, it is an old five-star hotel, and the service is really good. The butler team will contact you via WhatsApp during check-in to respond to your needs at any time. The location is also good, I am very satisfied with it for a few days!"

"兩家多切斯特離得很近，基本就是過個馬路，建議大家在選擇的時候看清楚，有的時候連倫敦的出租車司機都會走錯 設施：我覺得真心一般…… 衞生：這項對於奢牌酒店來説應該是沒啥好評價的一項 環境：雖説就在海德公園對面，但層高問題其實視野不是很好 服務：我覺得也就一般般，跟隔壁多切斯特的比不了"

"The hotel is a legend and a brand in the industry. The hotel has retained its previous style well. The afternoon tea in the lobby and several bars are very unique. The hotel service is good and the location is excellent."