Cascada Boutique Hotel Reviews

My recent stay at Cascadawas simply fantastic! From the warm welcome at check-in counter which exceeded my expectations.

This is a boutique hotel, very nice and everyday refill welcome drink, pretty hotel and warm and friendly staff. We love the stay in hotel, we stay 3/29-4/1/2024 for 3 nights.

Hotel is clean and leverages on technology to manage the main door, lift and room door accesses. Room is a little small but still good enough to put 1 large luggage. Toilet was clean and bed was comfy. Mini bar was included, which was nice. Service was good, staff were friendly and breakfast was not bad too. Location may not be as convenient as other hotels directly opposite the train station (around 10-12 min walk from the train station), but the hotel itself made up for it. Famous places of interest like the Chapel bridge area was about 15-20 min walk away, but the walk/route was safe and nice, hence it was still manageable. Would definitely recommend to those who don’t mind walking a little bit to the train station as it really is a clean and comfy hotel.

superb hotel and we enjoyed our stay! breakfast spread was good. Walk to chapel bridge took about 10mins but was manageable. car park entrance not easy to find as they are sharing with other residents. and we had to park nearby to inform hotel to open the gates to carpark. otherwise an almost perfect hotel

It has a perfect location near to the center and the train station but they omit some things that It is necessary to know for a better staying. For example: the small bar in the refrigerator is free for your staying, they never told me I knew it when other people was doing check in. I hope that poor service It was not a racism because I am latin American. Latinos mejor elijan otro lugar. Bye

Good location Check in Staff helpfull and informative

The hotel is close to the train station in 1x min walking distance. The staff were very nice and chatty and they even helped me print an e-ticket for free. The room was clean. Minibar(water, and sparkling water) was included. Free swiss chocolate too. Please beaware that city tax is required and you have to pay that during check-out. The city tax includes public transportation fee e.g. buses in Lucerne.

Definitely the best hotel service that I’ve ever had!! Staffs are super friendly and amazing, creat a really nice vibe here! I would highly recommend this hotel to everyone visiting Lucerne, I will visit again in the future. Lastly, just wanna express my sincere appreciation to the male staff who’s working at the front desk in the morning of both Feb 18th & Feb 19th as he helped a lot.

Very friendly and helpful staff. Hotel very generous with the mini bar and much appreciated when everything is so expensive in Switzerland.

It was a great stay, 10/10 clean room, only 7mins walk from the station and breakfast was great. Warm and cold foods, variety choices of juice, coffee and yoghurts. I loved that even drinks in the fridge was included. Usually a lot of hotels charge for them. Slippers provided, amenities were compact but include everything needed. If i am going to Lucerne again i am definitely staying in this hotel again.

Cosy breakfast place.

We arrived early just as the room was ready, so we could check in a little early. The environment was also clean and tidy, but it was a bit rough. We also had dinner at the restaurant downstairs. The quality was good and it was mainly convenient.

The service was great. The staff also took us to the room and told us how to use the heater. The room is very clean and bright, the bedding is comfortable and the sound insulation is good. There are a lot of soda drinks in the refrigerator, which is really nice. There is also a small balcony to chill. It's just that the room is a little small.

The room is connected to the viewing terrace, and the family room is actually 2 connecting rooms. The facilities are old but very clean. The kettle is outside the corridor. Europeans don't drink hot water and the kettle is rusty inside. The front desk closes after 6pm, so check-in must be done before.