Guest User
August 18, 2021
The front desk has a bad attitude, and the front desk booking is more expensive than the platform booking, so the front desk arranges the platform booking customers to rooms in the inner corridor. I asked her and she told me that there were no other rooms. Later, I contacted the platform and it turned out again. She also said I complained to her. I said I asked her in advance. She told me that platform reservations are the same as online shopping. The physical store purchases are more expensive than the platform, so the platform reservation should be a poor room. Is there a rule? Good customers who can't book a room on the platform without leaving it empty?
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