We stayed in a junior suite four persons, two adults and two children. We booked the room with a view over the river for 100 SEK extra. Our friends that had booked a junior suite but without a view ended up getting a room with a view over a roof and the room they had been given smelled horrible from the sewer in the toilet. It was enough for me to open the door and then I had to back out because of the smell. When we complained they got another room next to ours. They had been waiting an hour for the hotel to send someone to the room before that. I think the hotel should have changed room for them immediatly and given an upgrade to a real suite, can't belive they asign guest rooms without checking everything is ok. The junior suite was functional, though not very well cleaned (a lot if dust, which is common all over the hotel except the spa and restaurants). There was a fan in the room, no AC, but it wasn't that hot when we stayed there so that was ok. Breakfast was ok, but crowdy and they forgot to or didn't bother to heat the prebeaked bread, minipans. There was a standard breakfast with yoghurt, eggs, bacon etc. Dinner was really nice, the meat was perfectly done. The SPA area is also very nice, especially the tub outside. The staff is friendly and helpful.
4 Reviews