Sofitel Tamuda Bay Beach and Spa

Sofitel Tamuda Bay Beach and Spa Reviews

Sofitel Tamuda Bay Beach and Spa

Route De Sebta, M'diq, MoroccoView Hotel Details
Sofitel Tamuda Bay Beach and Spa
Sofitel Tamuda Bay Beach and SpaSofitel Tamuda Bay Beach and SpaSofitel Tamuda Bay Beach and Spa
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Sofitel Tamuda Bay Beach and Spa Guest Reviews

4.6/5
Great
77 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(77)
Positive reviews(73)
Reviews with photos/video(8)
Awesome stay(6)
Negative reviews(4)
Mohamed
Superior King Room with Garden or Pool View Non smoking
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on May 8, 2023
A Big Thank You and appreciation for all Sofitel Team is one of the best stays that I had have in my life .Special Thank you for Mohamed who took care for everything for me and made the stay easy and beautiful the hotel is amazing and the services where top noch amazing .Thank you guys you made my trip shine in ur presence .the hotel close to everything rincon city is beautiful I had tried Marbella Lounge just it's about 5 min from the hotel . Had a good varieties of seafood fresh dishes made by the chef Simo. All staff members where polite and serviceable at 100%.
Response from Property: Dear Mohamed,We would like to extend our heartfelt gratitude and appreciation for your kind words regarding your recent stay at Sofitel. It brings us immense joy to know that your experience with us stands out as one of the most remarkable stays of your life, we are thrilled that you found our hotel to be amazing, and our services to be top-notch. We continuously strive to provide the highest level of hospitality, and your kind acknowledgment motivates us to maintain our commitment to excellence. we are grateful for your kind words about our entire staff. We take pride in our team's professionalism and dedication, Your acknowledgement of their graciousness and exceptional service holds tremendous significance for us.Once again, we express our sincerest appreciation for choosing Sofitel. It was an honor to have you as our guest, and we genuinely look forward to welcoming you back in the near future, ready to create another shining experience.Warm regards,
Noof
Luxury King Room with Sea View
Stayed in Feb 2022
Solo travelers
410 review
5.0/5
Outstanding
Posted on Apr 18, 2022
We enjoyed staying at this amazing hotel, modern rooms, amazing staff, great breakfast, lovely atmosphere, thank you Mr. Idriss for your services and thank you for the upgrade
Response from Property: Dear Client,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Tamuda Bay Beach & Spa hotel and are delighted to read that we were able to match your holiday expectations.We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Sincerely,Doha Arradi,Deputy Manager.
Guest User
Superior King Room with Garden or Pool View
Stayed in Oct 2021
Family
10 review
5.0/5
Outstanding
Posted on Oct 14, 2021
Excellent location and staff. Special thanks to Mariem , Fatimah & Ismail
Response from Property: Dear Guest,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards,Doha Arradi,Operation Director.
Saida Oulad
Superior King Room with Garden or Pool View Non smoking
Stayed in Nov 2022
Friends
1 review
5.0/5
Outstanding
Posted on Nov 27, 2022
Outstanding!!
Response from Property: Dear Saida,Thank you for your outstanding review! We are thrilled to receive such high praise from you. Your satisfaction is our utmost priority, and it brings us great joy to know that we have exceeded your expectations.We appreciate your support and look forward to welcoming you back for more remarkable experiences in the future.Warm regards,
Guest User
Superior King Room with Garden or Pool View
Stayed in Feb 2022
Business travelers
7 review
3.7/5
Posted on Feb 26, 2022
Leuk hotel
Response from Property: Dear Client,Thank you very much for sharing this great review of your recent stay at The Sofitel Tamuda Bay Beach & Spa . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Doha Arradi,Operation Director.
Anonymous User
Luxury King Room with Sea View Non smoking
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The location is very good, the Mediterranean Sea is right outside the window, and the beach is great. Highly recommended.
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asmae
Luxury King Room with Sea View
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 1, 2023
A team that ensures customer satisfaction. Very pleasant setting, excellent catering service, thank you
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Hninoushon
Luxury King Room with Sea View
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Sep 17, 2023
Exceptional setting, several swimming pools, direct access to the magnificent Tamuda Bay beach. Spacious rooms with a magnificent sea view. Very pleasant and helpful staff.
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toraya
Luxury King Room with Sea View
Stayed in Dec 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 11, 2021
very beautiful beauch hotel which draws its originality in its human capital its location and its equipment Also I would like to thank Mr Driss very much for his greatness, his attention and his tailor-made service, and by the same to his collaborator Mr Abdullah at the reception for his friendliness, his smile and his unconditional kindness.. Without forgetting Mr Ayoub Marrakchi at the level of Room service for the availability, the beautiful recommendations and the quality of the dishes offered ..., the concierge team also in the person of Mrs Mariam and her team Messrs Ismail and Redouane .. Congratulations to all for making my visits real stays of relaxation and peace 👏👏👏👏👏
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Response from Property: Dear Customer, We would like to thank you for publishing this review of your recent stay at our Sofitel Tamuda Bay Beach & Spa hotel. We are happy to read that you thoroughly enjoyed your vacation and can only agree with you on the impact that interactions with our staff can have on the overall experience with us. The entire team works tirelessly to guarantee impeccable service and a memorable experience in our hotels. On the other hand, we thank you for highlighting the kindness and enthusiasm of our staff, their authentic friendliness being one of the main strengths of our establishment, we will congratulate them all on your part for their contribution to your well-being during your vacation among us. Thank you again for your kind review of our hotel, we hope to have the pleasure of serving you again in the near future. Warmly. Doha Arradi, Operations Director.
Mouad Bouhli
Superior King Room with Garden or Pool View
Stayed in Dec 2021
Couples
1 review
5.0/5
Outstanding
Posted on Dec 14, 2021
I had a good weekend on sofitel tetouan thank you sofitel
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Response from Property: Dear Customer, We thank you for sharing your opinion about your recent stay with us, our main goal is to ensure that we provide memorable experiences for our guests, your comments are essential to this, therefore we appreciate your time and your reviews constructive. Thank you again for your generous appreciation, it was a pleasure to have you with us and we hope to have the opportunity to welcome you again soon. Warmly, Doha Arradi, Operations Director.
Pierre SHI
Superior King Room with Garden or Pool View
Stayed in Oct 2021
Business travelers
19 review
5.0/5
Outstanding
Posted on Oct 19, 2021
Warm service, beautiful scenery, worth it
Original TextTranslated by Google
Response from Property: Dear Sir Jack,Thank you very much for sharing this great review of your recent stay at The Sofitel Tamuda Bay Beach & Spa . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Doha Arradi,Operation Director.
Guest User
Stayed in Mar 2024
Family
0 review
5.0/5
Outstanding
Posted on Mar 1, 2024
This place is simply amazing. The services, the staff and the beach. Rooms and breakfast variety are perfect, we extremely enjoyed our stay there and wished if we extended it. Special thanks to the outstanding staff, Moneim, Wafaa, Ayoub & Soro.
Response from Property: Dear Abrar H, Thank you so much for your wonderful review! We're delighted to hear that you found our place amazing, from the services to the staff and the beach. It warms our hearts to know that you enjoyed the rooms and the variety of breakfast options. Your kind words about our outstanding staff members, Moneim, Wafaa, Ayoub, and Soro, have been shared with them, and they are thrilled to have made your stay special. We appreciate your recognition and hope to welcome you back for another delightful experience. If you ever decide to extend your stay, we would be more than happy to accommodate you. Best regards,
Guest User
Stayed in Mar 2024
Family
0 review
4.0/5
Very Good
Posted on Mar 1, 2024
This is a beautiful hotel on the Mediterranean Sea, which we stayed at as part of a tour. They were doing renovations while we were there so I did not see the lobby area as our keys and tea were brought outside. The food was good. The dinner and breakfast. We had an issue with bar service. We asked for a small bottle of wine and were told they only have the larger bottles, but then they were serving us the small bottle at dinner when the wine was included. My friend that ordered the wine, wanted nuts. It took forever for the wine and nuts. We were unhappy with the service. This was disappointing. Lots of places to take pictures! Overall we enjoyed our stay here!
6/7
Response from Property: Dear JamieB312, Thank you for sharing your experience at Sofitel Tamuda Bay Beach & Spa and his exclusive location near to the Mediterranean Sea. We're pleased to hear that you enjoyed the food, both dinner, and breakfast, during your stay. We apologize for any inconvenience you experienced with the bar service. Your feedback is valuable, and we will address the delay in service to ensure improvements in the future. We're glad to know that despite the service hiccup, you found plenty of places to take pictures and overall enjoyed your stay. We appreciate your understanding during our renovations and hope to welcome you back to showcase the completed improvements, providing you with an even better experience. Best regards,
Guest User
Stayed in Jul 2024
Other
0 review
5.0/5
Outstanding
Posted on Jul 2, 2024
J aaaaaaaaai trop aimé l vibes et le service 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 J aaaaaaaaai trop aimé l vibes et le service 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 J aaaaaaaaai trop aimé l vibes et le service 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 J aaaaaaaaai trop aimé l vibes et le service 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏
Guest User
Stayed in Jun 2024
Other
0 review
1.0/5
Posted on Jun 26, 2024
I recently visited Sofitel Tamuda with my girlfriend while exploring the north for the first time, hoping to enjoy an afternoon tea. Given Sofitel’s reputation, we expected a pleasant experience. Unfortunately, the pastries were terrible and disgusting. Both my girlfriend and I ended up with food poisoning because of them. This is unacceptable and extremely disappointing.