Grand Lisboa Palace Macau

I've stayed here many times, and the hotel's overall luxury is top-notch. The rooms are very spacious, and the hotel amenities are excellent. The service is fantastic, with housekeeping responding very quickly. Xinbaibaihan (New Yaohan) is right downstairs, making shopping very convenient. The hotel's free shuttle bus is a great perk, and guests get priority boarding. My only minor complaint is that the control panel still emits a dazzling light even in sleep mode, which could use some improvement.

Got an upgrade to a garden-view room, which had a nice view of the garden. Saw the swimming pool, but it was already closed, probably because we arrived late, which was a bit of a shame. The hygiene and service were both good.

The room facilities are very new and the room is spacious. What I liked most were the 1.35m twin beds, which provided ample space for families with two children. However, for a family-friendly hotel, there were no gifts or activities for children during our stay on Children's Day (June 1st), which was a bit disappointing. The transportation isn't very convenient, and the hygiene was just okay. I found chocolate stains in the fridge, which was quite disgusting. To avoid spoiling anyone's appetite, I won't post pictures here. The hotel didn't offer any other solutions, just an apology and a promise to upgrade us to a suite on our next stay.

The staff were proactive and helpful. The facilities are great and clean. They even have universal power outlets. The location is a bit average, but they offer shuttle buses to all the important places, which is super convenient and a big plus!

This is my go-to hotel every time I visit Macau. The rooms are spacious and luxuriously decorated, and the bed and pillows are incredibly comfortable. The shower has great water pressure, making for a really refreshing experience. The staff are exceptionally well-trained; they always greet you and are incredibly warm and attentive. The only downside is that the location is a bit out of the way. I'd suggest extending the shuttle bus service until later, ideally until 1 AM.

Cleanliness: Spotless Environment: Elegant and artistic Facilities: Very convenient Shuttle service: Quite good Overall, a great experience. I'll definitely keep an eye on this place. Good value for money. The ambiance truly evoked a French feel, which was a delightful surprise.