Guest User
February 18, 2024
The cleanliness of the room was unsatisfactory, with medication found at the foot of the bed, a situation of particular concern given that we were with our children. The receptionist, when we left, unfairly accused our family of disturbing other guests with footsteps, without providing proof. Despite our late arrival, our sleeping children did not cause any noise problems in our opinion. When we asked the receptionist why she hadn't contacted us about the noise, she admitted that a colleague had come up but hadn't heard anything in particular. She discussed various possibilities, such as our footsteps, suitcases, or even another family arriving simultaneously. In any case, it is obvious that soundproofing work is necessary in this establishment, which does not meet the standards expected for a four-star hotel.
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