Location is convenient. Room was clean but our thermostat did NOT work. We were ROASTING in our room at 74/75* our whole 2 night stay. Plus, the bed was quite hard. We were UNABLE to sleep much our first night there. The pool water temperature was perfect but there were no towels next to the pool even though we informed the front desk SEVERAL times that all the towels were gone. The elevator was out of service so we had to lug all of our luggage up and down 3 flights of stairs every time. Plus, the hallway thermostats were set to 74*. The breakfast was decent. Overall the property was very clean but the customer service left a lot to be desired.