This was one of the worst nights of sleep I’ve ever experienced in a hotel.
The good:
The room was large, clean, and the bed was comfortable. Breakfast was fine.
The bad:
The hotel is very close to a train station and worse, a street crossing. The trains went by all night and must blow their whistle at crossings. It was hourly from 10-4, then more and more frequently. The staff was rude, both at the front desk and the restaurant. The $20 voucher for the restaurant cannot be used on alcohol. A colleague and I thought we would go to the bar at the restaurant for a nightcap. We weren’t told until after we had consumed our drinks that we couldn’t use the vouchers, despite having the vouchers out on the bar as we ordered and said we wouldn’t be ordering food. I checked in after 8pm for one night and housekeeping was already knocking at the door at 7:30. Why would housekeeping be coming to the room before I had checked out on a one night stay?
My colleague was assigned a courtyard view room and said she only heard the train in the morning as the commuter hour picked up.
If you are looking for peace, quiet, and pleasant staff, this is not your hotel.