Rimondi Grand Resort & Spa

Very nice resort. We had a junior suite with private pool, very welcoming and pool was a good size and also cleaned daily, room outside with deck chairs to sunbathe also. Room was spacious and bed was reasonable. Food was good with lots to choose from. Only downside would be the resort is placed quite far from the town (not walkable) and local supermarket a 15 minute walk. Other than that a perfect stay.

This hotel is a joke when it comes to 5 stars. I've been to several five-star hotels in Europe and this really doesn't deserve this much. The bartender at the dionyssos bar serves himself all night long (you have to wait in line for 10-15 minutes). For billiards, air hockey is an extra charge for one game (2 euro). The sockets in the bar do not work to charge the phone. Alcohol also tastes really bad here (all inclusive only covers until 10:50 p.m. and after that hour the prices are ridiculous, e.g. 330ml beer costs 7 euros). During the all-inclusive meal, I asked the bartender if I could drink my beer at the bar because I don't like the taste of alcohol from them and there were really a lot of places, he replied „no”... but why??? this is ridiculous... I paid for all inclusive, I don't want to drink from them and he still forbids me from drinking his alcohol. The bartender also pays attention to people who have drinks on the table at 22:40 and they want to order new ones, they noticed that the drinks on the table were not ours but our friends'. After we contacted him, he didn't answer anything. I also know that this is a request imposed by the hotel and it's not only his fault, but it's ridiculous for me and for other people here. The bartender also serves drinks to his friendly customers for free after 10:50 p.m. We saw it. Check in at hotel it takes around 1hour of time.. (was 2am). Very weak wifi in our house... it was hard to watch anything. Even after check out, sitting by the pool, you couldn't order anything to drink from the bar. This has never happened to me in any 5-star hotel. You can buy but the price is overpriced. It's a stupid feeling when you ask the bartender something and he keeps telling you, you can't, you can't. Toilet paper constantly jammed inside. No drinks allowed in your room so means you have to buy a drink from the mini market. The food at the restaurant is never hot. Toilets are thirsty

Helpful and friendly staff. Food was good with a variety each day. We had a junior suite with a private pool, pool was a good size and cleaned daily. Room was spacious and clean, shower was a good pressure and temperature. Daily shuttles for private beach (free of charge) and shuttle to the town.

Good hotel with some really friendly staff. Nicky, who works in the main restaurant, was amazing and really made my trip that extra bit special. I am a young solo traveller and Nicky made sure I felt comfortable and always had somebody to talk to. I cannot thank her enough. This hotel also offers a good range of excursions, I went on the Jeep Safari, and it was an amazing day - thankyou to all who were involved in the experience!

Lovely hotel situated in the countryside. Excellent room, reception staff excellent Maria and the manager sorted my taxi to the airport. Taris barman at the pool was friendly and helpful, infact evdryone was. Had to pay the 10 euros a day in tax but not the hotels fault, driver taken me to the beach was a great man , best holiday ive had in a long time, will be back.

Staff were so friendly and attentive the whole trip, I felt really welcomed by reception and the selection for the all inclusive food was consistent and delicious every day! I would really recommend as a couples holiday or friends and family as this hotel is amazing.

As returning guests, we were not disappointed, indeed the owners have upgraded some of tge outdoor facilities for this year.The grounds are laid out like a village into the hillside. Stunning views, totally peaceful with a choice of swimming pools to suit all. The staff are wonderful, the food is traditional and the choice of veggies is amazing. If there us a downside, it is a little out of the way, a courtesy mini bus takes guests to the beach and for a small charge, into Rethymnon . Rooms and all areas spotless at all times, staff very attentive