Scylax Family Club

First of all the hotel is no one star, everything is terrible starting from the entrance. organizing is less than zero, dirt all around.... let's not talk about the cuisine, the food, there are no names of the foods, The food tables were dirty, the staff cleaned them with a broom, imagine...so please don't waste the money, I really was disappointed with everything, I don't recommend anyone trust me.

I had booked a room in the Scylax Family Club hotel. I was very happy with all the service. I can recommend this hotel to anyone coming to Alanya. In addition, there was a spa and massage and Turkish hammam. there was a person I got to meet in the lobby he was a very nice person and was very helpful named Mustafa. He was very good at his job.

This so called hotel was disgusting! Don’t waste your money. The good reviews are fake. We booked with halal booking based on the pictures and the reviews. The pictures are nothing like what is shown. It says 5* hotel I wouldn’t even rate it a 1*. After a two hour ride from the airport to the hotel we arrived and thought the driver had brought us to the wrong place. We were greeted by four Turkish women pushing water out of the hotel. The lobby was dull, sofas were wet and dirty. We went to reception to be told they don’t have rooms on the same floor as our children. The children’s room were on the ground floor and we were put on the first floor. Suffice to say we didn’t leave our children by themselves so we all stayed in that one room. We were told they might have another room later in the afternoon or evening. The walk to the rooms were unbelievable. Carpets full of stains. The view was a demolition site. The headboard was broken. The phone didn’t work so forget asking for room service. The shower was covered with mould from top to bottom. We didn’t bother to have a wash. Toilet seat kept moving and the worst was our bed sheets had brown stains on them. The doors in the rooms were covered with stains aswell as the lift doors. And don’t get me started on the food. It was vile! My kids were left starving luckily I had packed some food with us. There were flies all over the food. The tables and chairs were sticky and just disgusting, didn’t have an appetite to eat anything. People were coming in from the swimming pool to eat leaving a trail of water on the floor making it dangerous to walk. We actually witnessed someone slipping. There was another family from London there and told us we were lucky we didn’t use the pool because they ended up with an infection on their leg. I couldn’t believe what I was hearing. The lobby wasn’t air conditioned but it was the only place you could get Wi-Fi. We had a fridge inside an old fashioned chipped cupboard but we couldn’t use it because it was stuck and covered in grime. The wall was completely broken but they tried to cover it with the frame and skirting around the floor. The room my husband and I were given had a huge hole above the shower. The were gaping holes everywhere. We managed to get another room later that evening but it wasn’t any better. All the rooms were the same and absolutely disgusting. Words can’t express how bad it was. It was a living nightmare! I felt like I was watching an episode of hotel nightmares. We didn’t sleep and managed to push our flight This so called hotel was disgusting! Don’t waste your money. The good reviews are fake. We booked with halal booking based on the pictures and the reviews. The pictures are nothing like what is shown. It says 5* hotel I wouldn’t even rate it a 1*. After a two hour ride from the airport to the hotel we arrived and thought the driver had brought us to the wrong place. We were greeted by four Turkish women pushing water

When we first came to the hotel,,,, we had doubts, after all we had planned an off-season trip. We just booked the room. the lobby seats were being renovated while we were there, there were both old and new seats... they gave us their renovated room. They informed that all will be renewed in a short time. The new furniture colors close to black are nice. It is more modern and stylish than before. corridor carpets were a bit problematic.... new carpets arrived while we were there. I think we'd better come back in the summer and see everything finished..... it was a smooth and comfortable rest for us. There were many places to visit. We valued every day. I especially recommend you to see Sapadere canyon.... they hosted people who lost their homes in the earthquake before us. we did not see.