Best Hotels near WOMX, Maitland

Everything was fine, only the air conditioning in the restaurant was very strong.

I think it's a well-located hotel, what I don't like is that they don't make you the rooms comfort, good service and treatment of the pardon

As a member, there are two bottles of water at the time of check-in. After staying for a few days, I don’t give it anymore. I ask the front desk to take it, saying it is a rule. The hotel is in a good environment, not far from the small train to the winter park.

This Hampton Inn in Apopka is Independently owned and operated, and I will share – Buyer Beware! I travel a lot for work, and I’m loyal to the Hilton brands. We have an upcoming meeting near this hotel, and I picked this location for out of area employees to book. Our meeting starts March 6th, and one employee in Atlanta accidentally selected Feb 6th, the day he was making the reservation, as his arrival date but realized his mistake within 2 hours of making the reservation. Within 2 hours of booking, he called the hotel directly, explained his mistake, and asked if they would help move his reservation to the correct date of March 6th. They said they would cancel it, but would also charge him the $157. Cancellation fee and he could make another reservation for March 6th. There were no Managers there, so he called the next day and explained the mix-up to the Manager, Kamal. Kamal said he needed to charge that penalty since “they were not able to use that room”. He asked Kamal if they had been fully booked and Kamal confirmed that they were not fully booked, so it is still not clear what impact this two-hour reservation had on their business? We escalated through Hilton Corporate, but because this property is independently owned and operated, they sent the escalation back to that location, which wound up again with Kamal. He was still not professional and still not helpful. Now I’m in the middle of figuring out a new hotel option for the nine of us that have booked so far and will then have to have each of them cancel this hotel and rebook at a new one. I just don’t understand how Kamal gaining that $157. penalty for an innocent mistake and providing a terrible customer experience makes a sound business decision for his company? Especially since he was made aware they will now be losing nine other confirmed reservations for March 6th as a result. I will remain loyal to Hilton as I have never had an experience like this at any of their other properties, they typically excel in customer service. This location is the exception.

The environment near the hotel is very clean, the greening is very comfortable. The hotel room is clean and the room space is good. I recommend everyone to stay. I bought extra breakfast at the hotel. The style is not too much, but the taste is not bad.