Mercure Maitland Monte Pio

The history of the grounds and building is amazing and to look at it as a school or children’s home it was an amazing building. As a motel it is dated but the bathrooms are amazing and the staff friendly. I enjoyed my one night stay

Pleasantly surprised, very quaint motel and our king room was spacious

The property was so unique with loads of history attached. We were sorry we didn't get to spend more time.

All good

History of use. Good food and accommodation.

In the church and there an Abbey

Hot water system was extremely noisy. Other patrons showering after a late night at a wedding. We were woken by the noise that happened 5 times after midnight.

We had a pleasant stay. Our room was clean and comfortable. An eclectic decor in some parts of the hotel was pleasing and bright. Staff were all welcoming. We would book again.

This box is not big enough! 1st room stunk like wet carpet cheap perfume & mould. View was solar panels & a wall. Lighting useless. Only usable light was in the fridge! The furniture was dark & worn with ripped chairs. The shower door had a note – don’t close the door as you would get stuck. Say what? The door to the bathroom was broken. The metal door latch was sticking out waiting to slice anyone who walked past. The lounge stunk of musk and I started to cough & wheeze. After sitting on it for 5 minutes I came out in a rash and started to itch. I think the chair had fleas. Got a new room. 2nd smaller room overlooked the carpark. Ceiling light and fridge light didn’t work. Looks like the fridge didn’t fit the cupboard so why not cut cupboard and leave the timber lying on the floor. To contact reception in person, if no one there, go outside use the A/Hours phone. The front doors are locked at 9 pm /9.30 pm and you have to use swipe card to get in. This is ok if the swipe card box worked properly. When changing rooms, they did not give us access to the new room for three nights. I had to keep going to reception. This hotel is in major need of maintenance with several lights, including Fire Escape lights not working, hanging off walls or flicking constantly. This could be the great building it looks like on the internet. But alas, looks are deceiving. My main issue is the smell. The lift is the worst place. It smells EVERYWHERE. All the time.