GemstoneBR in SMDC Air Residences

Cleanliness: Users repeatedly state that the rooms are clean, with descriptions like 'Room was clean and everything was in order', 'The unit was clean and spacious', etc. (based on 121 reviews)

absolutely loved this place! The people are incredibly friendly, everything is very clean, and the ambiance is wonderful. As a first-time visitor, I felt so comfortable, and the area is super accessible with lots of great restaurants to choose from. I highly, highly recommend this place!

My recent stay at the property was extremely disappointing and troublesome. During my stay, the electricity was cut from 8 a.m. to 6 p.m., and there was no proper communication from either the management or the owner regarding this. Thankfully, Trip.com assisted me in handling the issue, but the coordination from the property itself was very poor. Each room seems to be in a different condition. Although the room I stayed in this time was slightly better than the one I had previously, the overall experience still did not match the price I paid. I stayed for 7 nights because I had personally disinfected the entire room and preferred to remain there. However, I was still forced to change rooms, which caused a lot of inconvenience. What was most unacceptable was the number of cockroaches in the room, despite being on the 23rd floor. I have no idea how they appeared. But bed sheet and pillows are acceptable in the room.