I'M Hotel
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1 night
1 room, 2 adults, 0 children
I'M Hotel
I'M Hotel
No. 12 of Premium Hotels in Makati
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We Price Match
Highlights
Japanese-style hot springs
Ideal location
Scenic indoor pool
Candle making
Stargazing bar
+4 more
Amenities
All amenities
Property Description
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8.7/10
Goooood, veeery good)))))))))))))))))) Breakfast was good too
Surroundings
Recreation: Royal Makati
(100m)
Recreation: A. Venue Outdoor Market
(110m)
Recreation: Thai Boran Makati MNL
(110m)
Recreation: Gionyx Hair & Nail Salon
(150m)
Attraction: Trump Tower at Century City
(160m)
Attraction: Searchers & Staffers Corporation
(250m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Executive Prestige King Room
1 King bed
40m² | Floor: 8-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Premier Suite
1 King bed
44m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Two Bedroom Junior Suite
2 King bed
70m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
One Bedroom Executive Suite
1 King bed
57m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Two Bedroom Executive Suite
2 Single bed and 1 King bed
82m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Classic Studio
1 King bed
30m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Prestige Two Queen Room
2 Queen bed
37m² | Floor: 8-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
4
Executive Prestige Twin Room
2 Double bed
40m² | Floor: 8-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Indulgence Room
1 King bed
34m² | Floor: 4-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Makati
raevidente
September 1, 2026
I had an excellent stay at this hotel. This has been my 2nd stay here and I didn’t bother to look for other hotels around the area since this hotel already exceeds my expectations. The security & staff at the hotel lobby are very nice and helpful. The room is also clean and very spacious. You can never go wrong with this hotel.
TW Traver
August 30, 2026
There's a nice bar on the rooftop with great views, and complimentary sauna access.
For the price, it's pretty good. There are convenience stores and pharmacies nearby, and it's close to some smaller malls. Plus, there's a dedicated driveway for drop-off and pick-up.
The breakfast options are quite simple, just basic.
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Aerkeleisimaying
August 22, 2026
Just wanted to give some feedback, so many things went wrong. When I checked in at 12 PM, they gave me room 2303. I went up, but couldn't open the door for a while, so I had to go back down. After waiting for quite some time, they gave me another room, 2304. I noticed it was a twin room, and the beds were tiny, like 1 meter wide? If they were bigger, I would have just dealt with it since I was exhausted from traveling all day. But they were really too small for what I paid; I might as well have stayed at a regular guesthouse. If I asked the front desk to change rooms again, I'd have to go back down and wait at least 20 minutes. The front desk kept telling me to wait, even after I told them I booked a room with two large beds and showed them my reservation. They still made me wait, and wait, and wait. Then they told me to go back to my room and wait. I asked how long, it felt like forever. I even thought about trying to push the beds together. Anyway, I put up with all that, but then there was no hot water for my shower. I was naked, waiting for them to come and fix it for over 10 minutes. It's now 2:15 AM.
Also, there was no comb, no slippers, no shower cap, and no cotton swabs.
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Francis Isaiah Sagmit Mendoza
August 27, 2026
Location is superb! You're located very close to the cafes and restaurants of Poblacion area. Also the room was very spacious and I really did enjoy the spa and gym!
Xing Xiami
August 8, 2026
Do not be fooled by the 5-star rating. The hallways smell moldy, the walls are stained, and the rooms feel cheap with peeling wallpaper and loose vinyl flooring. The beds are uncomfortable, the TV doesn't work properly, and they don't even offer complimentary bottled water. The hotel pool is nice but the view is 1/10. The spa services which are included are a joke, there is a bunch of fully naked oldkorean dudes due to their no clothes policy in the jacuzzi.
Service was another major issue. The front desk staff appeared visibly irritated, offered fake smiles, and talked behind guests' backs whenever a request or complaint was made. I spent two frustrating hours trying to move to an acceptable room, and management completely ignored me until my booking agency had to step in.
Service is unhelpful and passive-aggressive. Staff ignored my requests for a clean, proper room for two hours until my booking agency intervened. The only upside is a flexible visitor policy and you can bring any visitors without questions asked, but that doesn't save the experience. Save yourself the headache and book the City Garden Grand Hotel across the street instead.
SGbull
September 1, 2026
The location is very good and not far from our business meeting locations. The check in and check out processes were very slow. Need to get out of the room to get drinking water.
Mer Pumicpic
August 7, 2026
The front desk staff Joyce is so patient and smiles all the time. We warm and welcoming. Nash is super helpful and polite. Definitely be back again and will definitely recommend the hotel.
Anonymous User
July 31, 2026
Hotel cleanliness needs to be improved and hotel looks a bit old. Customer services are very good. Location is good also but can be very jammed.
Ayesha Manan
June 30, 2026
I love this hotel since you can go to the onsen spa as a hotel guest. It’s so clean and spacious. The pool is also unique design and we love it. There was a bathtub in the room as well. I had a 10 minutes complementary massage before going to Onsen last night. It was great. Thank you!
Services & Amenities
Restaurant
Cuisine: Chinese
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 6 years old and under | Extra cot: Free |
Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | PHP 444.00 (approx. CAD 9.77) per person |
Children 13–17 years old | PHP 888.00 (approx. CAD 19.54) per person |
Adult | Buffet:PHP 888.00 (approx. CAD 19.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is PHP 3,000.00 (approx. CAD 66.00) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
Local hotel name: I'M Hotel
- Opened: 2016
- Renovated: 2024
- Number of Rooms: 252
Phone:+63-2-77557888+63-9178201774
Email:reservations@imhotel.com
With a stay at I’M Hotel, you'll be centrally located in Makati, a 3-minute drive from Greenbelt Shopping Mall and 7 minutes from SM Mall of Asia. This luxury hotel is 3.2 mi (5.2 km) from Fort Bonifacio and 8.6 mi (13.8 km) from SM North EDSA.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and bidets. Conveniences include phones, as well as safes and desks.
You might be wondering
Does I'M Hotel have breakfast?
Yes, I'M Hotel have the high-rated breakfast including: Western. Does I'M Hotel have breakfast?
What times are I'M Hotel check-in and check-out?
I'M Hotel check-in time is 14:00 and the check-out time is 12:00.What times are I'M Hotel check-in and check-out?
What is I'M Hotel cancellation policy?
The cancellation policy for I'M Hotel varies depending on the type of room and booking conditions.What is I'M Hotel cancellation policy?
How much does it cost to stay at I'M Hotel?
Prices at I'M Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at I'M Hotel?
What is the cloest airport from I'M Hotel?
The closest airport is Ninoy Aquino International Airport, and it is straight line distance from hotel: 6.0 km.What is the cloest airport from I'M Hotel?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
Is there a restaurant at I'M Hotel?
Yes, I'M Hotel offers on-site dining with Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at I'M Hotel?
What are I'M Hotel nearby landmarks?
I'M Hotel locates at the center of Makati. The nearby landmarks include Royal Makati, and it is 100m from your search (straight-line distance).What are I'M Hotel nearby landmarks?
About This Property
| Nearest Airport | Ninoy Aquino Intl. Airport |
|---|---|
| Distance to Airport | 7.97KM |
| Nearest Train Station | Guadalupe |
| Distance to Train Station | 3.27KM |
| Nearest Metro Station | Buendia |
| Distance to Metro Station | 1.61KM |
| Average Price From | CAD273 |
| Hotel Star Rating | 5 |






























