Dist, Al Andalus, Rei'a Thakhir, Makkah, Makkah Province, 24237, Saudi ArabiaView Hotel Details
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Novotel Makkah Thakher City Guest Reviews
4.3/5
Very Good
169 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.4
Service4.3
Cleanliness4.6
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All reviews(169)
Positive reviews(161)
Reviews with photos/video(38)
Awesome stay(35)
Friendly owner(33)
Offers pick-up/drop-offs(30)
Clean and tidy(28)
Awesome rooms(12)
Delicious breakfast(7)
Negative reviews(8)
Momo87
Superior King Room
Stayed in Dec 2024
Solo travelers
53 review
5.0/5
Outstanding
Posted on Dec 22, 2024
This hotel is one of the best to stay in Makkah. I love everything about this hotel. It’s totally new and very clean also it has a bus every 30 minutes goes to Haram.
Kendana Tamiz
Superior King Room
Stayed in Oct 2024
Other
2 review
4.7/5
Amazing
Posted on Nov 2, 2024
Stay here for Umrah.
The services is good, there is free shuttle bus every 30 minutes.
And the distance from hotel to Masjidil Haram is only 10-15 minutes.
Amenities in hotel is excellent.
There is iron and hair dryer.
And also the lift in lobby is many, so we cant have to wait for other guesses
Yasmin sharif
Superior Room With 2 Single Beds
Stayed in Jan 2025
Travel with friends
3 review
4.5/5
Great
Posted on Jan 11, 2025
This hotel is so amazing very clean stuff are nice breakfast amazing is just abit far from haram free shuttle is available the beds are soo comfy and the bedsheets pillows absolutely amazing I highly recommend this to anyone
Salman
Superior Room With 2 Single Beds
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Excellent hotel and staff. Really enjoyed our stay and all the key amenities were close. Will be definitely coming again to stay there.
Ali7730
Superior Triple Room
Stayed in Jan 2025
Family
17 review
2.2/5
Posted on Jan 7, 2025
Check in was hectic and couldn't find our reservation...room was very cold even though aircon was off...they sent aircon technicians twice but could not solve the issue and they wouldn't move us to a different room
Guest User
Superior King Room
Stayed in Jan 2025
Family
1 review
1.2/5
Posted on Jan 8, 2025
Surfaces are not dusted. In our room the headboards to the beds were dusty, the mirrors and TV surrounds had marks on them. The hotel is very far from the haram. The shuttle bus drops you off at the bus terminal and to get to gate 79 opposite clock tower it can take a further 25 minutes. This is very exhausting. The service is poor, the toilet pipe was leaking in our room, I rang house keeping and reception 4 times, spoke to them face to face also ,no one came to fix it. We had a permanent pool of water on the floor which was very unhygienic and made us feel uncomfortable and compromised our state of wudu.
We checked out of the hotel 2 days earlier than we should've and checked into another hotel. The staff don't really pay attention to what you are saying. The hotel had a prayer room which was constantly busy with a big group of people hosting events in there so we couldn't get in. The prayer should be for everyone who has paid to stay there.
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Guest User
Superior King Room
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 16, 2025
Here’s a review you can use for the hotel:
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I recently stayed at Novotel Makkah and while it was a bit far from Haran, it turned out to be manageable. The hotel provided transportation for every 1 hour time, which was a great convenience and made my experience much more enjoyable. Overall, I found the stay satisfactory, and I appreciated the effort made to accommodate guests' needs.
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Abdo
Superior Room With 2 Single Beds
Stayed in Jul 2024
Family
10 review
3.7/5
Posted on Jul 19, 2024
Good any way , Close to Al Masjed Alharam
But not covered for all food request apps
Guest User
Superior King Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Room was clean and tidy will all amenities. Staff was also professional and friendly. Breakfast was amazing, so many options to eat. Bus to Haram was every 30 minutes or taxi would roughly cost you 20-25 SAR for a 10 min drive. Definitely will like to come back for another stay.
DedekTraveler
Superior King Room
Stayed in Jun 2024
Couples
10 review
4.2/5
Very Good
Posted on Jun 12, 2024
We really like to stay at Novotel taskher Mekkah. The big name of Novotel are truly ON POINT we like the room which is amazing, the location is OK with a shuttle bus ready to Haram every hour. Overall it was a good experience . Unfortunately we haven't have chance to try the food,
Ali Jaafar K
Superior Room With 2 Single Beds
Stayed in Nov 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Jan 18, 2025
The hotel was good. Near to haram with 24/7 shuttle buses. The breakfast was good but restaurant was too crowded
Guest User
Superior King Room
Stayed in Nov 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jan 16, 2025
As a female solo traveler, I highly recommend this hotel for individuals performing Umrah as well as for families seeking a comfortable and convenient stay.
Guest User
Superior King Room
Stayed in May 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on May 31, 2024
The hotel is very clean and classic the service is very good and there’s a mosque 🕌 in the hotel where you can pray comfortably and there’s a shuttle bus to haram every 30 minutes, I have really enjoyed my stay here, see you again
Guest User
Superior King Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 20, 2025
Very nyc excellent hotel
Not far from Haram.
Shuttle service every 30 minutes
SITI MD
Superior Room With 2 Single Beds
Stayed in Apr 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Cheap price,nice hotel,clean and tidy,good service,location about 8 mins to haram using bas.Shuttle every hour.view is nice,really recommended