Guest User
June 7, 2024
Excellent hotel new refurbishment makes this property first class!! Great Rooms Great facilities Exceptional staff. As a family of 4 with children aged 7 and 11 this was the second time we have visted this hotel. The hotel has just undergone a full refurbishment. The hotel was certainly adequate before and is now a place that would be very difficult to beat on an all-inclusive basis for a family holiday in the sun. Th new upgrade boasts very modern and fresh rooms. That are a fantastic addition to the hotel that gives the hotel a premium aspect. New pool side snack bar, beach front evening restaurant, ice cream parlour also with a reworked buffet restaurant and Asian evening restaurant), The pool side is reworked with new features also with the beach front area. In addition to the hotel there is now a new outdoor sports facility that has a Padel court, tennis court, table tennis football, volly ball and basketball area. All the food and drink is all inclusive all day, it has a great range all day. The snack bar has a great variety from fresh salad and kebabs through to burgers all the food is well presented and offers a good variety each day. There is entertainment for the children in the early evening 8:30 pm then generally music and a theam at the pool side bar untill 1230 pm. Lastly and importantly all the staff are exceptional. The bar staff, restaurantees and entertainment team are all very friendly. The management team and front of house team lead by Andreas really went out of there way to make our holiday a fantastic experience. On arrival there was a mistake by our travel agent and there was no booking for us at the hotel. The hotel manager veet quickly stepped in and went out of his way, with his team to allow us entry to the hotel and it's facilities. I couldn't have asked for more from them given it was no fault of the hotel or there team. Each day they where every helpful with us and any other guests I saw while passing. It summary, For our family and a summer break. This hotel hits every request and requirement for us.