Futura Hotel

We were so impressed by this lovely hotel. It was off a main road but there was no traffic noise. The pool area was quiet and ideal for young children. We had a spacious apartment which had a bedroom with a triple size bed. It is like a Greek village with lots of lush greenery. The food was excellent - the breakfasts had so many different dishes. The hotel is a pleasant walk from a pebbly beach, which was never busy but had a lifeguard as the sea was sometimes rough.

Lovely design of the hotel. Staff, cleaners, cooks, bar tender were all amazing. The room was good. Bathroom was awful small squashed, not a place you even want to shower in. AC was amazing. Tv in room didn’t work. Morning buffet had a lot of variety but none for vegetarians. Pool area was nice and cosy, with a bar and tv screen. Spoke to staff if could leave luggage behind while we checked out, she said yes, so that was great. location was okay, had few good shops for food, supermarket was also local. Beach was local to, around 5 mins walk, Pebble beach more like. We did book this for 3 nights, but managed to just stay the 1 night, we decided to book else where for our holiday to continue..

What can I say about this small diamond we found in our vacation to Crete with my friends and family! We first meet the sweet lady Georgia- she is the owner- and she gave us beautiful big rooms with view to a pool, cool and very clean! The small gardens, where full of exotic flowers, clean and watered every day!! All corners of the hotel where stylish making the stay wonderful!What can I say about breakfast! There is no comparison with any other we had in Greece or USA. And the dinner by the pool .. OMG!! Everything we got it was so delicious and then we meet the chef, which by the way, it was the son of Mrs Charalabakis, Nick!!! About service and the guys in the pool , where also amazing, very nice, polite and professional. They offer us the best quality cocktails and wines …we are the type of guys that we enjoy discovering the island so we had not much time to stay at the busy poor, but our experience in the hotel was the best. The only problem we had it was with parking lot, always full, but even then Mrs Georgia offered a solution so for us was a great experience. I have already recommended to manny people and I would love to go back soon.

We spent 10 days at Futura hotel, in a suite with 2 bedrooms/2 badrooms and a balcony with view on the mountains (no other availability for that kind of suite) and self catering. Let’s start with the good points ; *The staff is friendly and pretty reactive. *Breakfast as well as food at the bar was really good. *The pool is nice but can get crowded if you are not there early enough. *Our « suite » was big enough for 5 and all the necessary equipment was there to cook one in a while. Let’s move to the bad ; *The view on the mountains was more like a view on the street and a big electric pole (literally 2meters away from the balcony) *The room was not cleaned when we got it as we found trash under the beds. The cleaning team was sent after feedback to the reception. *The balcony was a complete mess, broken tiles so that you could not walk barefeet without risking to cut yourself. The wood railing as well as the stairs were broken with nails sticking out of it. When adressing this issue to the staff the only answer was « it is known but we can’t modernise everything at the same time». I was not so much asking for something modern but for something safe for my kids. We had 5 wasp nests in the balcony railing and informed the hotel staff about it. Unfortunately nothing was done. This made the balcony a no go zone for our stay…such a shame when you could have a drink outside in the evening or a coffee in the morning. We asked for a late check out and were charged 40euros for it. The hotel staff could have seen there a way to compensate the few issues we had by not charging us… Had an amazing time in Crete but disappointed by the hotel as it had the potential to make our holiday when looking around, it seemed like our appartment was the only one to have these problems…)

Dirty room and bed ,ac with extra charge,not daily cleaning. The wooman in reception was very rude,the room towels not replaced on 5 days, the toilet papers and all the excess garbage has to be replaced by yourself like an airbnb,not enough parking space,double bed room has two single beds.the only good thing was the location of our room.