Hotel Laksana Solo Managed by Dafam

Hotel Laksana Solo Managed by Dafam Reviews

Hotel Laksana Solo Managed by Dafam

Jl. Teratai II No.11, Mangkubumen, Kec, Mangkubumen, Banjarsari, Surakarta, Central Java, 53171, IndonesiaView Hotel Details
Hotel Laksana Solo Managed by Dafam
Hotel Laksana Solo Managed by DafamHotel Laksana Solo Managed by DafamHotel Laksana Solo Managed by Dafam
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Hotel Laksana Solo Managed by Dafam Guest Reviews

3.8/5
Good
126 review
Verified reviews
Location4.0
Amenities3.6
Service3.9
Cleanliness3.8
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All reviews(126)
Positive reviews(120)
Reviews with photos/video(61)
Friendly owner(15)
Awesome stay(14)
Great location(12)
Parking difficult(6)
Convenient location(6)
Negative reviews(6)
Miracle Fransso
Millenial Room
Stayed in Jun 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jun 12, 2024
The hotel needs a slight renovation, but overall still okay. The best thing about my staying here is the staffs (two of them when i arrive and want to check in) were so kind and polite. The offer me if i want to upgrade or not, and showing me before i decide. Splendid trip, i will definitely come back here next time..
Response from Property: Dear Mr Miracle Fransso Warmest Greetings from Hotel Laksana Solo Managed by Dafam. . . Thank you for choosing Hotel Laksana Solo as your place to stay while in Solo City. We are very happy that you feel comfortable with the facilities and services we have provided. Providing the best service for our guests to get a different and memorable experience is our priority. Once again, thank you for sharing your experience during your stay, we look forward to welcoming you back. Regards, Deany Lebert General Manager Corporate
Agis
Deluxe Room
Stayed in Nov 2024
Solo travelers
2 review
3.5/5
Posted on Nov 26, 2024
The hotel hallway and bedroom were not so clean. The hotel needs exhaustive maintenance. However, staffs were very helpful and friendly.
Response from Property: Dear Mr/Ms Warmest Greetings from Hotel Laksana Solo Managed by Dafam. . . Thank you for choosing Hotel Laksana Solo as your place to stay while in Solo City. We apologize for the inconvenience you feel related to our facilities and services which are not good and do not meet your expectations. This is not the standard we expect, we will fix it and make sure it will not happen again in the future. Providing the best service for our guests to get a different and impressive experience is our priority. Once again, thank you for sharing your experience during your stay, we look forward to your return. Regards, Deany Lebert General Manager Corporate
Yasinta
Deluxe Room
Stayed in May 2024
Travel with friends
1 review
3.5/5
Posted on May 5, 2024
Sblm check in udh req king bed. Tp gbs krn udh penuh dan hbs, mrk nawarin buat jadiin 1 twin bed nya, udh di ok in. Pas mlm check in masuk kamar blm disatuin. Airnya agak bau, sofanya ada yg bolong & bekas ketumpahan sesuatu gitu, breakfastnya bubur agak basi, rotinya kering, nasi b aja, staffnyaramah bangeeeet 👍🏻. Airnya kecil jg, pas mandi siang udh ngga panas lagi jg gatau knp. Tapi yaa masih okelah buat stay disitu, kemana2 deket. Pas di lorongnya atapnya bolong2
Response from Property: Dear Mr/Ms Warmest Greetings from Hotel Laksana Solo Managed by Dafam. . . Thank you for choosing Hotel Laksana Solo as your place to stay while in Solo City. We apologize for the inconvenience you feel regarding our facilities and services which are not good and do not meet your expectations. This is not the standard we expected, we will fix it and make sure it doesn't happen again in the future. Providing the best service for our guests to get a different and memorable experience is our priority. Once again, thank you for sharing your experience during your stay, we look forward to welcoming you back. Regards, Deany Lebert General Manager Corporate
Pancariastuti
Superior Room
Stayed in Feb 2024
Couples
5 review
3.5/5
Posted on Mar 1, 2024
I choosed this hotel because was manage by dafam and that day all the hotel sorrounding that area has been fully booked and need to stay near that area coz my hubby has meeting in this area. A bit shocked while arrived at the hotel. For me its like a boarding house but again I can't except too much regards the room rate it's cheap.. the room it's ok, clean, the AC working good, not too small, but the pillows and especialy the bed sheet actually in my opinion, it is no longer suitable for use. A lot of stains on the bed sheet, maybe the laundry didn't wash it properly as I saw the sent out for washing.. Location of the hotel is near by with the Solo Oaragon Mall. Have coffee shop in the hotel with the nice taste coz we ordered coffee with brown sugar (forgot the name).. Sorry I didn't take any picture..
Response from Property: Dear Mr/Ms Warmest Greetings from Hotel Laksana Solo Managed by Dafam. . . Thank you for choosing Hotel Laksana Solo as your place to stay while in Solo City. We apologize for the inconvenience you feel regarding our facilities and services which are not good and do not meet your expectations. This is not the standard we expected, we will fix it and make sure it doesn't happen again in the future. Providing the best service for our guests to get a different and memorable experience is our priority. Once again, thank you for sharing your experience during your stay, we look forward to welcoming you back. Regards, Deany Lebert General Manager Corporate
Guest User
Superior Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 21, 2024
nice experienced, nice room and good services. recommended
Response from Property: Dear Ms Amalia Warmest Greetings from Hotel Laksana Solo Managed by Dafam. . . Thank you for choosing Hotel Laksana Solo as your place to stay while in Solo City. We are very happy that you feel comfortable with the facilities and services we have provided. Providing the best service for our guests to get a different and memorable experience is our priority. Once again, thank you for sharing your experience during your stay, we look forward to welcoming you back. Regards, Deany Lebert General Manager Corporate
Seth Hoist
Superior Room
Stayed in Nov 2022
Couples
8 review
3.7/5
Posted on Dec 22, 2022
very strategic place, good for traveling to surakarta since the location near every tourism place
devi sapriani
Millenial Room
Stayed in Jan 2023
Family
2 review
4.0/5
Very Good
Posted on Jan 9, 2023
Deket bgt paragon
Gito
Superior Room
Stayed in Dec 2022
Family
2 review
2.5/5
Posted on Dec 30, 2022
Slow response during check in, limited parking space, room facility less maintenance, dirt on the wall, broken door
Guest User
Superior Room
Stayed in Aug 2023
Family
18 review
3.7/5
Posted on Oct 28, 2023
Lumayan bagus
Krisna Dewa
Superior Room
Stayed in Aug 2023
Couples
19 review
4.0/5
Very Good
Posted on Oct 29, 2023
Nice place
Guest User
Millenial Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Bagus
Response from Property: Dear Mr/ MsWarmest Greetings from Hotel Laksana Solo Managed by Dafam. . .Terimakasih telah berkenan memilih Hotel Laksana Solo sebagai tempat menginap anda selama berada di Kota Solo. Kami sangat senang karena anda merasa nyaman dengan fasilitas dan pelayanan yang telah kami berikan.Memberikan pelayanan yang terbaik bagi tamu – tamu kami agar mendapatkan pengalaman yang berbeda dan mengesankan adalah prioritas kami .Sekali lagi terimakasih telah berbagi pengalaman anda selama menginap, kami nantikan kedatangan anda kembali.Salam,DeanyLebertGeneral Manager Corporate
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
20 review
4.0/5
Very Good
Posted on Nov 12, 2024
Stayed in a deluxe type room. It was difficult to get a room with a single bed... finally got a twin room with the beds combined.. it just took a long time to be ready. Set 3 were only able to check in because the room was not ready yet.
Original TextTranslated by Google
6/9
Response from Property: Dear Mr/MsWarmest Greetings from Hotel Laksana Solo Managed by Dafam. . .Terimakasih telah berkenan memilih Hotel Laksana Solo sebagai tempat menginap anda selama berada di Kota Solo. Mohon maaf kami sampaikan atas ketidaknyamanan yang anda rasakan terkait dengan fasilitas dan pelayanan kami yang kurang baik serta tidak sesuai dengan harapan anda. Hal tersebut bukanlah standar yang kami harapkan, kami akan perbaiki dan pastikan tidak akan terulang dimasa yang akan datang.Memberikan pelayanan yang terbaik bagi tamu – tamu kami agar mendapatkan pengalaman yang berbeda dan mengesankan adalah prioritas kami .Sekali lagi terimakasih telah berbagi pengalaman anda selama menginap, kami nantikan kedatangan anda kembali.Salam,Deany LebertGeneral Manager Corporate
Anonymous User
Deluxe Room
Stayed in Sep 2024
Couples
101 review
2.5/5
Posted on Sep 9, 2024
The staff is not friendly, the wifi password is not given, the phone does not work. Please improve the performance.
Original TextTranslated by Google
Response from Property: Dear Mr/MsWarmest Greetings from Hotel Laksana Solo Managed by Dafam. . .Terimakasih telah berkenan memilih Hotel Laksana Solo sebagai tempat menginap anda selama berada di Kota Solo. Mohon maaf kami sampaikan atas ketidaknyamanan yang anda rasakan terkait dengan fasilitas dan pelayanan kami yang kurang baik serta tidak sesuai dengan harapan anda. Hal tersebut bukanlah standar yang kami harapkan, kami akan perbaiki dan pastikan tidak akan terulang dimasa yang akan datang.Memberikan pelayanan yang terbaik bagi tamu – tamu kami agar mendapatkan pengalaman yang berbeda dan mengesankan adalah prioritas kami .Sekali lagi terimakasih telah berbagi pengalaman anda selama menginap, kami nantikan kedatangan anda kembali.Salam,Deany LebertGeneral Manager Corporate
Guest User
Deluxe Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Nov 14, 2024
strategic, clean, neat, unfortunately there is no hairdryer
Original TextTranslated by Google
Response from Property: Dear Mr/MsWarmest Greetings from Hotel Laksana Solo Managed by Dafam. . .Terimakasih telah berkenan memilih Hotel Laksana Solo sebagai tempat menginap anda selama berada di Kota Solo. Mohon maaf kami sampaikan atas ketidaknyamanan yang anda rasakan terkait dengan fasilitas dan pelayanan kami yang kurang baik serta tidak sesuai dengan harapan anda. Hal tersebut bukanlah standar yang kami harapkan, kami akan perbaiki dan pastikan tidak akan terulang dimasa yang akan datang.Memberikan pelayanan yang terbaik bagi tamu – tamu kami agar mendapatkan pengalaman yang berbeda dan mengesankan adalah prioritas kami .Sekali lagi terimakasih telah berbagi pengalaman anda selama menginap, kami nantikan kedatangan anda kembali.Salam,Deany LebertGeneral Manager Corporate
Anonymous User
Millenial Room
Stayed in Sep 2024
Business travelers
15 review
3.0/5
Posted on Sep 15, 2024
Request to reception for an additional towel but it wasn't sent, because there was only 1 towel in the room. Finally asked the room boy
Original TextTranslated by Google
Response from Property: Dear Mr/MsWarmest Greetings from Hotel Laksana Solo Managed by Dafam. . .Terimakasih telah berkenan memilih Hotel Laksana Solo sebagai tempat menginap anda selama berada di Kota Solo. Mohon maaf kami sampaikan atas ketidaknyamanan yang anda rasakan terkait dengan fasilitas dan pelayanan kami yang kurang baik serta tidak sesuai dengan harapan anda. Hal tersebut bukanlah standar yang kami harapkan, kami akan perbaiki dan pastikan tidak akan terulang dimasa yang akan datang.Memberikan pelayanan yang terbaik bagi tamu – tamu kami agar mendapatkan pengalaman yang berbeda dan mengesankan adalah prioritas kami .Sekali lagi terimakasih telah berbagi pengalaman anda selama menginap, kami nantikan kedatangan anda kembali.Salam,Deany LebertGeneral Manager Corporate