To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.5
Cleanliness3.6
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All reviews(29)
Positive reviews(6)
Negative reviews(2)
Guest User
Comfort Double Room
Stayed in Nov 2023
Business travelers
19 review
4.7/5
Amazing
Posted on Dec 1, 2023
Good hotel with fare price and break fast was also good......
Guest User
Standard Single Room
Stayed in Jun 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jun 15, 2023
Very good
Banruochuan
Comfort Double Room
Stayed in Sep 2023
Business travelers
44 review
3.5/5
Posted on Oct 6, 2023
The room was small, and it was particularly expensive for those two days, maybe because of some meetings. The room is shabby. If other hotels were not more expensive, I would definitely not stay here. It is clear that water is provided for free, but the front desk pretends to be stupid without asking. After asking, he still pretends to be stupid. Isn’t this guy just full of food?
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Guest User
Standard Room
Stayed in Aug 2023
Couples
1 review
3.7/5
Posted on Aug 16, 2023
The hotel is within walking distance of the train station, which is great for Mannheim. By car you have to use the hotel's own garage for 15 euros or use the underground car park at the main station. The hotel isn't the most elegant, but it's perfectly fine for an overnight stay right next to the train station. The rooms are OK, clean, but noisy (the windows seal well) and without air conditioning (it's hot in summer), the beds and mattresses are really good. The breakfast was completely sufficient. The price-performance ratio is good.
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Gerd
Standard Room
Stayed in Oct 2023
Solo travelers
11 review
4.5/5
Great
Posted on Nov 29, 2023
Der Service könnte besser sein.
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Guest User
Standard Single Room
Stayed in May 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 6, 2022
Hôtel près gare principale, accueil sympa, popreté remarquable, TV grand écran plat, avec 1 chaîne en Français.
Les rideaux de fenêtres sont vraiment occultants pour un sommeil total.
Un grand bureau et un réfrigérateur, OK.
Le lit est confortable; douche à, l'italienne; draps, serviettes et savon fournis.
Le petit-déjeuner est OK, avec une salade de vrais fruits
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Guest User
Stayed in Mar 2023
Solo travelers
2.0/5
Posted on Mar 9, 2023
Positiv: Hotel liegt 5 min zu Fuß vom Hbf entfernt. Negativ: Zimmer zur Hauptstraße extrem laut. LKW Verkehr auch nach Mitternacht. Keine schalldämmenden Fenster, deshalb keine Chance auf Schlaf. Mäßig: abgewohnte Inneneinrichtung. Frühstück einfach, aber ok.
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Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 31, 2023
Bir gün önceden rezervasyon yaptırmama rağmen orada çalışan erkek ve genç kız yabancı olduğum için beni beklettiler. Benden sonra gelenleri aldılar.Sonra üzgünüm sizin için yer yok dediler. Bu ırkçı yaklaşımlarını kınıyorum. Müşteri ile diyalogunuz çok kötü..Tavsiye etmiyorum
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Response from Property: Dear Mehmet, Thank you very much for your further review. We regret that we did not have a reservation in your name and we are sorry if you felt mistreated. However we would like to clarify that our staff is in no way ******. We clearly distance ourselves from any kind of discrimination. In our hotel we work together with at least 9 nationalities from all over the world so any discrimination is completely beyond our comprehension. We are really sorry that you found our approach ****** as this was in no way our intention. If you need any further clarification please do not hesitate to contact us. With kind regards Your Novum Hotel Mannheim City team