The Westin Resort, Costa Navarino

Amazing stay. The best resort by far. Everything from the service, the facilities offered, the food, the cleanliness - absolutely perfect. Fantastic for kids! A couple of things I was not too happy with was that all the outdoor swimming pool floors at the Westin, are using not your standard tile material but one that causes major friction on the feet. Both me and my child got our toe skin cut after 2-3 days from walking about and playing in the pools. Also, all the outdoor pools close at 6pm when the sun in Greece during summer sets at 9pm. Lifeguard staff literally force you away. Other than the above comments we had a fabulous stay.

Beautiful upscale resort and property, but pool and restaurant service is lacking. I sat for hours at the waterslide pool and watched the service lady walk past me a dozen times without acknowledging us. I even had a menu in hand. Then I went to the restaurant to try and order food and had to go up to the hostess to actually order. The breakfast restaurant was fabulous but we had a hard time flagging down a staff member to get coffee. Also, they have quite a few bugs by the kids pool area. Lots of ants and wasp-like bugs. Maybe there are regulations about spraying for bugs around here. Also, when walking along the beautifully paved paths, staff-driven golf carts drive through every 10 seconds so watch out. Not sure if we would fly 13 hrs to come back to this resort. There are just as nice of properties in Mexico and Hawaii with better service and lower prices.

The facilities within this resort are great for families, the service doesn’t quite match up. We stayed in a garden suite with infinity pool and all of the family (17 months, 4 years plus me and the wife) loved the room. It was spacious and could easily accommodate the four of us, though the cot provided did raise a few eyebrows on arrival. Our baby son could have climbed out had he put his mind to it, so we had to reposition the cot between two walls, our bed, and then lay out cushions on the floor of the remaining open side just in case. Tiredness from all the swimming however meant no escape artistry was attempted. We checked out yesterday and our stay overlapped with a heatwave with temperatures reaching 40c. Our rooms pool was part shaded throughout the day which was essential for our two young children. This meant we could enjoy our stay even when some other parts of the resort were experiencing very high temperatures. The beach is great with ample umbrellas, sun loungers and towels. The array and choice of pools is perfect for young children, with lagoon pools, splash parks and maximum depths of 120cm the norm. The one downside is the current gap between young children who can enjoy the splash park and those older children taller than 120cm who are permitted to use the water slides. Our eldest 4 year old son is 117cm in height, can freely swim 5-10m unaided and could not use these slides. Riding on laps is strictly prohibited. We have no complaints of this, but 4-6 year olds are currently not catered for in this area. Two new intermediate slides were under construction during our stay however, and the state of the build suggested these might be in service by August. We were half-board with the knowledge that our evening meals might be rushed. Due to this we stayed local to the Morias restaurant and buffet. The food was good but often lacking in authenticity. It was fresh, plentiful etc. but not Greek enough for our tastes. The nights were instead themed, with some more successful than others. Having to pay for table water when staying half-board felt a tad cheap too. We clearly liked the resort, but service was an issue. The mini-bar and coffee in our room was only replenished twice across the week. Management confirmed after check-out that this should have been a daily occurrence. We also raised some questions with management surrounding breakfast service levels we experienced. On three occasions we waited more than 30 minutes for steamed milk to be delivered for our son. Each instance we chased the service staff multiple times for this simple order. These delays meant we had finished our breakfast when the milk finally arrived. Management were apologetic about such service and comped us a plate of fruit and a couple of frozen cappuccinos. Whilst appreciated this didn’t address the failings we experienced. There is lots to love about The Westin Costa Navarino. With a few tweaks and some staff training, we would probably score the r

Since we visit the hotel for 9 consecutive years it’s our pleasure to ensure the quality of restaurants, food excellence and service. Christos Kapetanos is a very talented F&B manager we are so glad that we met him and we hope for him to be promoted in the future! Eugenia is also an excellent manager and she made us feel like home! Thank you!

We booked this hotel as we had been before and had come for a double birthday celebration. The staff couldn't have done a better job of celebrating our birthdays with 3 cakes over 2 days. We had not requested this, but the hotel arranged this themselves! Our memories of Costa Navarino are engraved forever and we will surely be back. Everything was simply perfect and magical - room, meals, pools, staff, facilities, simply outstanding! Our favorite restaurant is the beach restaurant (Barbouni)... wow... fantastic meals, by the sea, served by fantastic staff! Anna in Client Relations was super kind, attentive and made sure our trip was unforgettable!

We didn’t stay at the resort Just went to have a look as it’s open to the public. While the area is brand new and immaculately kept, it doesn’t give the real experience of Greece. Everything was carefully cultivated for those with very deep pockets

Mrs Danai Drampoukaki and Mrs Lena Siozou made our stay unique!!! They had everything under control and made the stress of the first damoly of dour family holidays dissapear!! Its not just the resort but its ppl as well that make the difference!

Nice place if you like resorts (I don’t particularly because they lack character). Food is outrageously expensive and unexciting. We were shocked when the mass-catering buffet on the first night came by at €180. Get a hire car and go out to eat - the car will pay for itself several times over! But there is also lots to e see around. Even on runs out of the complex you get a taste of what the place really looks like.