Going on our past experiences this is a ‘good’ hotel that could be far, far better. On checking in to the hotel room we encountered three issues, that even though were addressed promptly should have been picked up prior to our arrival as part of a basic room check. The hotel’s guests were mainly golfing groups and stag and hen parties. This meant that the hotel was quiet during the day around the pool area with the golfers out on the course and the other groups recovering from the night before. All the groups we encountered were good natured and never disturbed the young families that were enjoying the sun and facilities around the pool area. In my opinion there is little to attract children at this hotel, the pool area, which is gated does not open until 11am, so there’s no chance of an early morning swim. During our stay we only came across one form of entertainment and that was around the pool on Thursday and Friday between 5 - 7pm. where a good singer and guitarist performed. As there appeared to be few guests whose package included evening meals the hotel is very quiet in the evenings. The rooms are large and characterless as there are only plain walls, no pictures or bright colours . There is coffee / tea making facilities and for some reason an extractor fan, 4 cupboards which are all empty and a drawer which also has nothing in??? The air conditioning is ‘not fit for purpose’ as the rooms were hot during the evening even in May. As stated in other reviews there is a busy dual carriageway directly outside the rear of the hotel so it’s not pleasant to spend anytime on the balcony. In summary, a good location if you want to visit Puerto Banus and have a b & b option, also very good for access to the local golf courses. Personally, I wouldn’t recommend for families or older couples, like ourselves!!