Hotel Don Pepe Gran Meliá

Best hotel in Marbella! Best service in Marbella! Best location in Marbella! We just love this place! We come here year after year several times per year and we are never disappointed. From the minute we arrive everybody who works in this hotel does their absolute utmost to make sure that you have the best holiday you could possibly have. Nothing is too much trouble whatever it is that you require the staff will all try to fulfil your wishes with a smile. From the minute we arrive, the porters are helpful. The red level team are helpful and always greet us with a wonderful welcome. We are made to feel like we have arrived at our home from home place. Our favourites are too many to mention from Irene and Pilar in Red Level to Daniel, Manuel, Jose and Pepe, serving us in the restaurant. All the pool staff Rafa, Raul, Adrian and Alvero. Not forgetting Inma in the Bardot restaurant. They are all so special, we also have to mention Abel he works so hard with all the guests to make sure that everyone is happy and having a great stay. My grandson had a fabulous time he went to kids club with Martha and Claudia they were fantastic at keeping all the kids entertained. We recommend the Gran Melia Don Pepe to anyone travelling to Marbella.

A most beautiful hotel ,staffed by a very professional team of dedicated personnel. We felt so welcomed on arrival. We enjoyed every moment of our stay.Rooms were exquisite.Decor and cleanliness of hotel was 100%. Breakfast choices and options were simply delicious.Dinner was fabulous,especially the steak We loved our time and are planning our next visit already One of the most beautiful hotels and a super location

They are such a well coordinated team and make your stay such a lovely experience. From the touches of a note in your room from the team, chocolates and the whole experience of everyone from housekeeping, Restaurant, reception and not forgetting the guys at the pool who do everything for you. I must say this is the best hotel experience I have had and we’ve been many places. Think all of the staff should be commended and thank you Don Pepe

We have just returned from a 7 night stay at the Gran Melia Don Pepe. We have been staying at the hotel for many years and cannot recommend it enough. We always receive excellent service from Abel and all of his team, they are all so friendly and helpful and go above and beyond. The hotel rooms are immaculately clean and the beds are very comfortable. The hotel offers excellent amenities and the kids club was an absolute winner with my two children who are 11 and 8 years old. Thank you again to Abel and all of his staff, we had such a wonderful stay. We look forward to coming back again soon, The Phelps Family

The hotel is right on the water, and has a beautiful pool. Rooms are snug and could use a refresh. Dinner options were limited—we chose the grill restaurant which was just mediocre. The breakfast buffet was very good. Service was spotty. They needed to put some money into the property so that the facility matches the setting.

This is truly a 5-star hotel and resort. If you want a wonderful time with the best of everything, look no further than this hotel. We loved our Red Level Ocean View Suite on the 7th floor. It was perfect for my wife, me, and adult daughter. The room was spacious, very, clean, with two rooms, two balconies, and a huge bathroom. The hotel staff are amazing. The are experts in customer service. We received a welcome tray with chocolates and a bottle of champagne. The room mini-bar was fully stocked. The Red Level Lounge is very good. They have a wide selection of delicious food and full bar from morning to night. The breakfasts from the menu were delicious. The pools and grounds are beautiful. We loved spending time by the pool and the deck and beverage staff were phenomenal. We ate at both Bardot and Tahini and they were both excellent. Everything is excellent. Enough said - stay here and be happy.