Aqua Apartments Bellamar, Marbella

Great location which was near the beach. Old Marbella town was within walking distance. The apartment was very clean, lovely balcony and had everything we wanted. The Reception staff couldn’t have been more helpful. Really good communication. We will definitely be coming back!

Air condition did not work; not very pleasant in the hottest time of the year

The ******* spec is incorrect, misleading and should be corrected. "This property does not have any lifts" - In fact it does, so a nice surprise as we were on floor 3. Also, under "services and conveniences" the blurb states:".. tour/ticket assistance and a front desk safe". Note: every apartment is equipped with a safe. Otherwise the accommodation is spacious, modern, conveniently located and more than met all our needs. Good kitchen facilities and modern bathrooms, one with drench shower etc. Personable and very helpful staff, we would not hesitate to recommend this resort. One constructive suggestion: the loan of an umbrella for a deposit of say, €20 might be an idea.

We really enjoyed our stay. We felt safe and looked after at all times.

Professional and very good customer service

Pros - Location was convenient to some local tapas / Spanish restaurants and you only need to cross the road to walk by the beach up to the rest of the busy ***** of restaurants cafes etc. We highly recommend a little local tapas pl up the road (same side as apartments). Room sizes were big spacious and comfortable furnishings. Kitchen was fairly equipped with all we needed. Helpful staff. Good locking system. Cons - Location is tricky if you are not familiar with area or are from overseas so staff could hv provided some guidance prior to arrival as navigation takes you to the main road. There is no lobby as such, you needed the entry code to park then go up to reception so these are vital information to hv known prior. No salt n pepper, decent tea bags etc in kitchen supplied. Leave a bottle of salt and pepper pls, it isn’t expensive. No housekeeping unless you stay over 7 days (which 1 clean might be included) which annoys us as then you are on a holiday expected to clean. So Ok, if you are happy to do some light cleaning then pls provide cleaning products or a vacuum cleaner to clean! They expected us to use an outdoor broom to sweep. Maybe other guests don’t care about cleanliness as much as we do but it was really annoying. You have to pay for parking daily unless you booked directly with them which we didn’t as we went through *******.