Hotel im Kornspeicher Reviews

We booked through ***********. We brought our very small dog. There was a sentence in the description saying that pets were allowed and that a fee might apply. After we booked - cancellation was not possible - we called and were told that the fee for a dog is €15 per night! We have stayed in many hotels and have never seen such an extra charge for a dog of this size! When we stated how small the dog was we were told "that's the price, no exceptions, and the dog is not allowed in the breakfast room. The hotel is on the 3rd and 4th floors of a cheaply built stucco eyesore very far from the center in the middle of an industrial area with no charm whatsoever, accessible by a 20-25 minute bus ride from the main train station and then 1/2 kilometer walk. The reception was manned by a grumpy woman who, upon our arrival and seeing the dog, wasted no time in warning us that the dog was not allowed in the breakfast room. When I expressed my displeasure at the exorbitant pet surcharge, she repeated the mantra: that's the price. She said the amount was listed in *********** and when I showed her that this was not true she shrugged her shoulders and repeated the mantra. At that moment a male voice came from an office behind the reception saying that the amount was listed in ***********. When I said that this was in fact not the case. He stared into his computer screen, refusing to look me in the eye or answer me. I kid you not. The aforementioned charming receptionist then announced that breakfast is served from 8am to 11am, the dog is not allowed in the breakfast room (yes, again) and that we must choose an exact time we want breakfast and be on time. The room, accessed through a bright blue-lit hallway covered in stained nylon carpet, is basic budget crap quality with no minibar or fridge, no balcony, a tiny TV, a tiny faux-formica closet and plastic floors. I will never stay at this hotel again, although we plan to return to Marburg regularly over the next few years.