3-Star Hotels in Maribo

I had booked a single room an that was what I got. But I had been looking forward to a couple of days on my own and from the photos on their website it looked as if there was a balcony to each room and a view towards the lakes. My room had a single bed, no balcony and a view to the parking lot. Not that I could complain, after all I did book that single room - which wasn't cheap - but I was disappointed and told the reception so. I also asked if I could upgrade myself for an additional payment. The sweet receptionist - Natasja - looked into the matter with a smile and confirmed my upgrade. I spent 3 wonderful days exploring Maribo and reading my book on the balcony. The view is astonishing. Later I learned that Natasja did not charge me for the upgrade for which I'm grateful although I would gladly have paid. She totally went that extra mile with a great attitude.