Home2 Suites by Hilton Hotels in Marietta

We booked the double tree on its reputation. Paid for early check in, requested a fridge for meds …was told no problem. We get there at 1:00 and was told we couldn’t check in until. at least 3:00 Eve. Tho they charged me for early checkin . We were two people, they told me they had no rooms available with fridge as they had given them away even tho I was guaranteed. No microwave either.The room was for two, but we get to room and it’s clearly met for one! One desk chair at a table, one lounge thingy that no one over 40 would be comfortable in, and with my handicap I couldn’t get in it! They only supplied towels for one, we had to ask for more.we are supposed to get breakfast credit, but we didn’t They gave a card for a free drink at the bay which was closed. Nothing in the room or bathroom was very clean.Oh and if you wanted the room cleaned, you had to let the front desk know in the morning before 9:am.I set an alarm to do so which I shouldn’t have to do, I am on vacation. When we got back to our room at 3 pm, it still hadn’t been cleaned, so we settled for clean towels. We were so disappointed as we chose the double tree for its reputation in the Hilton family of hotels. It was not a good experience at all!

This hotel is awesome! HUGE window in the suite , my kids would sit and watch the world outside for as long as we were there. Stacy at the front desk was BEYOND helpful, funny and knowledgeable! We told her we were planning on dining in our usual favorite establishment and she recommended the Marietta Fish Market….. Its our new favorite seafood restaurant!!! We even brought her back an enormous slice of decadent chocolate cake from the restaurant. Back to the hotel.. The room is very clean and extremely comfortable. The showers had wall-attached shampoo, conditioner and body wash, which was very convenient. I love the fact they have free breakfast AND dinner! I never heard of a hotel offering that before. Plus you get 3 free alcoholic beverages if you care to indulge, every evening. Randy is also VERY friendly, funny and professional! I can’t wait to stay here again!!

Both beds are large, suitable for families with children, the hotel is very sophisticated, there is enough parking space in the parking lot, comes with a golf course, breakfast is buffet and continental, the cost is not good, great!

We took our 9 year old to his first two Braves games and stayed at this hotel for 4 days. We had never stayed here before, but a relative recommended the hotel. The room was clean and smelled nice. I always check the sheets and pillows. The only negative was the white thin coverlet looked pretty on top, but was covered in paint smudges or marker of some kind on the underside. We just removed it and set it to the side. The staff, for the most part, was incredibly nice and very helpful. Crystal and Marianna at the front desk were absolutely wonderful! Warm smiles and very helpful with any questions. The breakfast each day was great! The woman serving was all smiles and kept everything well stocked. Our housekeeper was super friendly and traded our towels and washcloths as well as replenished our toilet tissue and in room coffee. The only major negative to our trip was the night counter employee, Josh. He had a terrible attitude and was disrespectful and rude. Not just to us. We observed his bad attitude on our second night and experienced it ourselves on our last night. Out of respect for my son, I waited until he was comfortably back in our room before I returned to the lobby to get Josh’s name. We had been very nice and friendly when we originally entered the lobby and even asked Josh several questions about his day. He ignored us completely, and we were standing directly in front of him at the counter trying to pay for some drinks. When he returned our change he set it down behind the plastic barrier and then ignored us. We couldn’t get hold of it and asked if he could push it forward. He continued to ignore us as if we weren’t there. Keep in mind we were literally standing across the counter from him at the check in desk. My wife ended up pushing on the plastic barrier until it touched the register so she could slide the dollars out. The entire time he ignored us, even as we were asking him to please slide the money under the plastic. In an effort to avoid a conflict in front of my son we simply said, “Well then. I guess have a good night.” He still didn’t respond…. When I returned to the lobby, his excuse was, “..I have had to deal with these baseball people all week.” I was wearing a Braves shirt…. There was more with Josh, but I have made my point. So, to wrap it up, Josh is a terrible front desk representative for this hotel and needs to be moved where he has no guest contact. The rest of the staff and management are great!

The motel was good. The manger is friendly and helpful. The housekeeping is good with their cleanliness. It is safe to stay since their will be a security guy at night. The front desk are helpful and available all the time. The location is good to the travelers.

Ok hotel, with the amicable design, friendly reception and bar staff… two things which really annoyed me , hence the average rating - while booked via booking.com you normally have as a client to communicate with the hotel prior arrival via messages… well I did message the hotel 5 times without a reply for a minor but important detail…. Really upset me as they must have seen 5 messages?? - in a courtyard (supposed 3-4 sear hotel basic inroom amenities as a note pad and a pen should be standard… unfortunately in neither of our two rooms ;-( Again basically the hotel was fine, but those details show lack of customer care and can do attitude

Situated conveniently off I-75, the fresh and new Hampton Inn and Suites Atlanta/Marietta hotel is located near Dobbins Air Force Base and Lockheed Martin. Our hotel is just 5 miles from downtown Marietta Square offering a large variety of shops, dining and entertainment.Our modern guest rooms and suites are fresh and modern spaces with a mini-fridge, 42-inch HDTV, coffeemaker, and a work desk with ergonomic chair for working in comfort in your room. Feel rested after a great night’s sleep on the clean and fresh Hampton bed®, and stay connected with free WiFi. Suites offer more space, a microwave, wet bar and sofa bed.Wake up each morning to our free, hot breakfast with fresh baked waffles and hearty oatmeal with toppings. Our Suite Shop is always open for snacks and drinks, and there’s free coffee and tea service in the lobby. Work out in the 24-hour fitness center, or go for a swim in the indoor pool. Our business center and guest laundry room are both open 24 hours for your convenience. We have over 4,200 sq. ft. of flexible meeting space with pre-function area and rooftop terrace available for events of all types.

The hotel was comfortable. Check-in was smooth even at 2:30 in the morning.

We (family of 4) stayed here overnight on points, and although this is a budget chain located along the expressway, I had hoped this would be nice as a Bonvoy member. Checkin was fine and the building is relatively new. The room was quite large and attractive. Unfortunately, after sticking my PK kid in the tub to give them a quick rinse, I found out that the tub didn't drain (side note - wouldn't it be nice if someone, I don't know, housekeeping, could alert mgmt of clogged drains when they clean the tub? Makes me wonder how well it was cleaned). I called the front desk, and there was no maintenance person or Draino available. I asked about another room, but only Kings were available. I explained that four people need two beds, so was there an additional room we could use? The polite young woman working alone had good intentions but could only let us into another room across the hall to shower. And the kicker was, according to the manager Josh she'd called for permission, we could be in the king room with a working shower drain, but we couldn't have a key to it or we'd get charged. So we'd have to either stick a tissue box to keep it open between getting supplies, or call front desk every time to be let in to shower. Ridiculous! We showered before bed and, fortunately didn't see too many other guests in the hallways. We went to bed (in our room with the queen beds--didn't touch that king) and didn't bother with morning showers and repeating that trauma with the morning manager. Unfortunately, breakfast was a real miss too. We went down about 8:30, an hour before close, and it was cleaned out. We got the last milk carton (so cereal was ruled out as an option) for our 2 kids to share, and there were some sad-looking bread heels and a couple buffet items. There was a DIY waffle station at least for a sugar fix. The attendant said they were low because the food order hadn't been completed on FRIDAY. This was MONDAY morning, and no one had thought to pick up a loaf or bread or gallon of milk throughout the entire weekend. We left -- no point in complaining to the staff-seems to be a Marriott management fail combined with light staffing which is everywhere. But we've stayed in several similar budget chain hotels in the last month without these particular issues which seem easily preventable.