Red Roof Inn Marion, VA

Reserved a king , and what we got was 2 single beds and wasn't offered a price decrease. Room was clean but beds were wore out and uncomfortable

Limited breakfast. Noisy railroad nearby.

The staff person was very unfriendly. I was woke up at one o clock with people arguing outside my door. Staff was unresponsive

I arrived in around 2am. When we got into the room, we noticed there were so many dead insects laying around. It looked like someone exterminated but didn't clean up. Unfortunately, due to the late arrival I didn't try getting another room.

Bedbugs room 208. The staff were so kind, but the two rooms we were offered were awful. 209 had a cockroach on the bed and one bed dirty and slept in. They moved us to 208, and when I woke at 7a, I saw a bedbug on my husbands pillow, I hit it, and it exploded blood. My kids' bed was also infested. I took pictures. I systematically had each person give me their pj's in the bathroom and shower, while I gave clean clothes and we all didn't touch anything and got into the car. I told staff, they gave us large trash bags to put contaminated clothes, the staff were so kind and helpful. I would hope to get a refund, but shady owners make it impossible to ever ever get money back, so buyer beware.

The bedding was missing the mattress pads, but housekeeping corrected. There was no facial tissue. There was no coffee pot in the room. There was no TV remote. When housekeeping brought the remote, there was no internet so no TV available. It is an older facility that is showing its age. Needs a facelift.

I was given a different room than I reserved. It was not to the same standard of the room I paid the higher rate for. It had bed bugs also

Our first room didn’t have heat so the lady at the front desk quickly set us up in another room and although this one was upstairs(which she took into consideration and remarked might not be appropriate for my 86 year old mother) was much nicer and in a more pleasant part of the motel. There seemed to be a lack of help and the ice machine didn’t work, the man at the front desk that evening said he would get us some but it never materialized. All in all it was a convenient place to stay for the price

We were traveling home during snow storm and needed to stop were very grateful the hotel was available. I would give the hotel a thumbs up and the man at the front desk friendly and let's know if we need anything let him know. Stay here again.