Faraway Martha's Vineyard

We had a great experience. We had a suite in the Court House. Very nice layout, plenty of room and very clean. The king size bed was particularly comfortable.

We loved our little weekend getaway with Faraway!

Excellent stay off season for business. Very comfortable.

Wonderful hotel located in the heart of town. Fo the most part the staff was wonderful (one of the front desk I could do without).

My girlfriend and I treated ourselves to a weekend stay at the Faraway MV over xmas in Edgartown weekend. So, for those who have not been to the Xmas weekend.....do yourself a favor, go!! If you want the "homeru" book the Faraway. Not only are they actively involved in the weekend festivities and supporting the charitable mission, they are right in the middle of all the action. Magical. I cannot wait to be back!!! Thanks to the staff and mgmt team for taking great care of us.

The most comfortable pillows, the best scented bathroom products, chic unique style of hotel and such kind and pleasant attentive staff! Will certainly visit again! This is a great place for families, friends, or couples. Perfection!

Prices on Martha’s Vineyard, including for hotels, have skyrocketed in the past few years. If you’re paying especially high rates, you can usually expect high-quality accommodations and customer service. The Faraway didn't provide either, which is the reason for a low 2-star rating. Although you’ll get a prime downtown Edgartown spot, there are other options most of the year that are not this pricey. The Faraway is charging the same rates as the Harbor View, but there’s no comparison to the experience you’ll have. If you’re dropping this amount of money, I recommend staying at the Harbor View instead. The Faraway opened in July but still hasn’t tackled the finishing touches: * The toilet paper holders are broken across the property. * The shower spray is not secured and the faucets were loose. * The workout machines are not hooked up to power or Wi-Fi, nor are there holders for books or electronic devices. As part of its upgrade from the former Kelley House, the hotel didn’t address needed upgrades or skimped on purchases: * There’s no elevator. If you can’t easily climb stairs, plan to stay on the first floor. There is no bellhop that we saw. These limitations should be included on the website so people who need an elevator aren’t blindsided when they arrive. * The walls are paper thin and we woke up to fighting and crying children both mornings. * Some of the “refresh” items are cheaply made. For example, the sofa in the room was hard and on par with Ikea furniture. Customer service is not consistent and appears to be an afterthought for some of the staff: * 24 hours elapsed from the time I called with an inquiry to when I received a callback. * The coffee machine was broken, and I was told to go down the street to buy some. Instead, a staff member should have run out and bought coffee. With the coffee, milk and cream should be provided, not creamers. * Housekeeping rushed us to leave over an hour before checkout time, knocking twice within 15 minutes. Information on the website is sp**** and sometimes inaccurate You’ll see that information on the website is minimal. I turned to TripAdvisor to see photos of the rooms and find out whether there were refrigerators in the room (there are). There is no information about parking or other FAQs. When I contacted the site’s digital assistant, it came back that you had to park on the side streets, which isn’t allowed overnight in Edgartown. The hotel does offer parking, which the hotel should promote as parking in Edgartown is limited. Recommendations to Management If you want repeat customers, please use this review as a punch list to up your game. Or, lower your rates to coincide with the experience you’re offering.

I recommend the Mizzen Top Floor with balcony Great views of Chappaquiddick Spacious and inviting! Walking distance to everything! The lobby is beautiful when you walk in and the surroundings with pool, chairs, landscaping and Pelican bar produces an amazing atmosphere!

We were so excited to see the new changes after being taken over from the Kelley House(which we loved and miss) but found the Faraway extremely underwhelming for the overinflated nightly rate of $1400+ per night…higher than the Harbor View rates!! There is no in room mini fridge, coffee station, robe, or slippers provided. The shower looks like it belongs in a motel…or gym bathroom, it’s just an open alcove with a curtain rod/shower curtain. There is limited drawer storage, and the clothing rod in the closet is literally only 4ft above the floor so your clothes are pooling on the floor. There is a $50 bike rental fee…bikes are complimentary at the Harbor View. The decor is mediocre at best, and the room did not appear to have been vacuumed prior to our checking into it. We inquired about potentially checking out early, and were informed there is a no cancellation policy and we would would be charged the full rate. The front desk clerk did offer to ask the manager for the possibility of providing a credit for a future stay…. No Thank you!! The pool and cabana area are lovely and beautifully designed and the Pelican is a chic outdoor restaurant/bar however this is a 3 star hotel at best commanding 5 star rates. This is not in the same league as the Harbor View, they need to lower their price point accordingly or they won’t be in business in Edgartown for long.