Mulu Marriott Resort & Spa Reviews

The front desk service was excellent and very proactive. Others did well, too, with their friendly approaches. Overall, I was really satisfied and will come back.

Totally, it's nice. Although the cost is higher than the other accommodations, relax conditions are ready here.

The location is beautiful and so are the rooms. However, the service is awful. It took 40 minutes to check us in.The rooms have no wifi and the hotel is in a remote location with limited food options. The food at the hotel was avarage and a lot of the options were not available. The staff wasn’t helpful, they were sometimes rude and dismissive. Overall, I wouldn’t recommend it.

The resort is located in the rainforest, which provides free airport pickup, drop-off and the transport to the Mulu National Park entrance by mini lorry. Check in was fast by the friendly staffs and they will bring and assist you to the room. All the necessary amenities are provided in the room, and both the air con and water pressure are strong. Wifi is only available in public area, SIM card with telco Maxis can be used in the room…..like me.

Feedback given to the manager of Marriott Hotel that air con was not working, technician came, didn't follow up after first repair, ended up change room. No wifi or data in the room, customers need wifi and data when it's raining. No shops around. Only can have meals in the hotel. Plenty of mosquitoes around as hotel and forest are connected.

It was a pleasure staying at this Resort , which is the only 5 star resort in the middle of nowhere, also there free shuttle services. Marriott is a nice hotel with excellent food and service.

Complimentary free shuttle to the airport and park.. 24hours electrically.

Despite looks old but overall great place to enjoy Mulu. Food especially great.

Great hotel. Super friendly staff Have free bus to/from airport and Mulu park as many times as you need. Food is excellent. Rooms very big and facilities very nice as well

All excellent, but it could be better experience with wifi in the room.

One of the best experiences so far. Very clean and well facilitated. The staff are professional, helpful and friendly. The hotel provides a transport shuttle to the Airport and National Park every time of schedule. Which is very convenient for tourists. Outstanding experience.

Environment was very good. With early check in for free since we arrived early at 11am. Initially they didnt give us with bathtub. After requested they change the room with bathtub for me. Just a bit far

We stayed in a twin room and everything was ok until it started to rain heavily. The rain seeped through the false ceiling and landed on the side of the mattress. We called the front desk and immediately they send someone to attend to this matter. We were asked to shift to the room next door. The breakfast spread was good. Overall stay was pleasant and comfortable except for the hassle to change room.

The room is spacious and comfortable. You can smell the nature surrounding the hotel. The room Is clean and classy as well.