Mercure Hotels in Massy

Disgusting and unsafe We arrived be greeted by a receptionist who was attempting to carry out the job of 3. It took us over 30 minutes to check in as he had to keep answering the phone. Once we were checked in and given our keys we went to the 2nd floor where all 3 rooms were situated. The first room we entered the electronic key lock was faulty and took over 15 attempts to gain access. Once in the room we were greeted by the smell of body odour and damp. It was dirty and completely unacceptable. To list a few issues; safe did not work, appliances were wonky and did not appear secure, the board on the side was loose and upside down, wardrobe was falling apart alongside the smell and the faulty door. My father agreed to swap with me as his room was slightly better however the door to his room did not seal correctly when closed . I felt like I was staying in a hostel rather than a 4 star apart hotel. To make matters worse as we gained access to our final room we noticed that it was occupied. This is a complete security issue and was the final straw. I have never felt so unsafe in a property. The rooms are dirty and not hit for a human We checked out and went to stay in the Mecure around the corner. The receptionist did not seem shocked or concerned we were leaving so this must be a regular occurrence. I have been attempting to speak to management for the past 2 weeks and they are now ignoring my emails. Apart from one a week ago to offer me a room upgrade?! Really does show the incompetence that they believe that we are still staying in the hotel. AVOID AT ALL COSTS

I am here from the States, visiting with friends and the city. When I booked this location I was not excited since it is situated at the peripheri of Paris. I was imagining a quiet neighborhood with nothing around and not the best vibe; however, I couldn't have been more wrong. This hotel is beautiful, very modern and lots of amenities. The rooms are spacious and very clean. The lifts are quick and funtion properly. It is also across the street from the train, metro, and buss station. The area is full of restaurants, bars, patisseries,... The best part is the staff. They are extremely friendly, polite, and helpful. There is no big city, unapproachable attitude. Wormth and good vibes from the minute you walk into the door. It also comes with a wonderful breakfast included. I was extremely impressed. I will concider the same location next time I'll be visiting.

Très mauvaise expérience de réservation. Alors que nous y allons pour participer à une compétition sportive, nous avons droit normalement à une réduction. Lors de ma 1ère réservation, je me suis trompée de date et j'avais pris sans annulation, dans les 5 minutes l'hotel a reçu un email signalant mon erreur...je me suis juste trompée de ligne. Au départ refus catégorique pour le changement. Après plusieurs email ils acceptent en me passant en tarif flexible mais sans la réduction pour la compétition sportive alors que je l'avais signalé à plusieurs reprises. Bref cet hotel n'est intéressé que par l'argent et non pas par le service aux clients... Bref une fois mais pas 2 !

We travelled as group of families. Unfortunately, 2 persons entered the dining area - which is the same reception area!!!!! and stole my wife bag including Passport & Money while she was get breakfast!!. The Hotel Staff was so kind not to ask anyone what to do here!!! and after review the camera , the mention thief was so obvious they are so wired. Hopefully you take care of your stuff and kids. not safe at ALL.

We stayed in this hotel for one night as we had an early train to catch from the train station and wanted to be close. In the morning we got an Uber to the station which took only about 8minutes. The room was clean and had all the basic needs. Close by is a burger king which can come in handy late at night or if you are tired and want to grab something quickly.

As its name, the apartment-style hotel, the tools for cooking inside are very complete, refrigerators, microwave ovens, inlaid induction cookers, woks, all kinds of dishes are available, the price is not cheap (of course, I have a big reason for booking late) about 1000 or so One night, the city's consumption tax has to be paid separately (it was later found that if you are traveling for business, you only need to pay the city's consumption tax if you provide information about the other company), although there is only one or two euros, but the unnecessary expenses can save the province. . The hotel grade is similar to the domestic Hanting class. It is already around 6pm in the hotel. The store recommended a restaurant. Walk left for two or three minutes and click on the most expensive pizza. It tastes very Nice. With the coupons provided by the hotel, I also gave a 85-fold discount. The pictures are posted together for your reference. If you need to eat, you may want to try it. I am more picky about this taste. Half eaten, the remaining half just packed back to the hotel as breakfast for the next day. Actually used these tableware. Haha~ Right, the grade on the side of this hotel is slightly higher, but it is already sold out when you book it. If you choose, I will choose the one on the side. (The picture is next door to the hotel. I also took it. Everyone can look at it, it’s actually a boss. As for the location, it’s quite convenient to be near the Massi Station~

The location is a bit biased, a bit far from the train station, but within walking distance. Budget hotel, the room I stayed in was a bit small, so small that there was no place to put boxes. Health is OK, the room I live in does not have towels, the bath water is not bad, the bed is comfortable. My room is not facing the road, it is quiet. Wifi is OK, it is always a bit troublesome for me to log in. The price I booked is very cheap, so the price/performance ratio is good, so the shortcomings listed above can be forgiven.