Guest User
January 11, 2024
The hotel is well located. It looks modern in an area of offices and buildings of good standard. Close to the coast. I had an excellent experience with B&B Zaragoza and I wanted to repeat this chain. Abysmal difference. First of all, the dirt near the elevators and their doors caught my attention. The receptionist welcomed us very well and assigned us the room. While this was happening, I went to the coffee machine that they offer, free of charge 24 hours a day, to prepare a cappuccino. Both machines were dirty and with the cup holder missing. Upon arriving at room 309, the cleaning ***** was missing. The room was minimal and with 3 beds. We were two. The apartment with a horrible arrangement. The doors and baseboards with clear signs that they were victims of the water. Dirty bathroom. There was almost no place to put toiletries. I went down to see the receptionist and asked if she could change our room. I was delayed answering the phone and another person arrived after me. I told him that I was going to give the hotel a bad rating but he didn't give it any importance. I had a meeting and had to withdraw the order. The elevator was also dirty. I gave up on breakfast because it looked very poor. I'm not coming back!!!
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