Hotel Shagun Residency

I was staying in another hotel in the destination city. But since i was not happy with it, i booked another room with this hotel. I called the hotel 3 hours in advance and asked if i can come to the hotel before the check-in time and the receptionist said yes. So, i reached the hotel. On reaching the hotel, the management said, since i wanted to do an early check-in i need to pay extra amount for early check-in otherwise wait there. I tried to explain that i reached the hotel early only after consulting the receptionist otherwise i would have stayed in the previous hotel itself. But they were not ready to listen to it. They didn't agree to that fact and kept on insisting for extra amount. So, i had to pay extra amount. On top of it, the manager was very rude and used harsh language when i questioned the hotel management's policy. They argued and shouted for some time. Such kind of behaviour is totally unacceptable. This resulted in not only monetary loss but had to face totally disrespectful management.

Worth the price

Interior room smell was bad. Bathroom were not clean. Heavy borewell water supply was there. Not hygienic

The room was perfect and all services were running nice. Staff was very friendly and provided all services on time. Nice place

Both room is not clean and all equipment is old. Staff behaviour good and all arrangement in the room average

Good hotel. Very delicious food. Peaceful environment. . Enjoy

Nice budget hotel with good location

Room is expensive as compare to other hotel rooms. No images

It was an average level of hotel with all facilities like restaurant, cleanliness, etc. Room size was small as well as congested.