Ace Inn Matsumoto

Ace Inn Matsumoto Reviews

Ace Inn Matsumoto

1 Chome-1-3 Fukashi, Matsumoto City, Nagano Prefecture 390-0815, JapanView hotel details
Ace Inn Matsumoto
Ace Inn MatsumotoAce Inn MatsumotoAce Inn Matsumoto
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Guest Reviews of Ace Inn Matsumoto

9.0/10
Great
221 reviews
Verified reviews
Location9.5
Amenities8.5
Service9.1
Cleanliness8.8
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All reviews(221)
Positive reviews(215)
Reviews with photos/video(67)
Delicious breakfast(46)
Convenient location(43)
Great value for money(21)
Close to train station(19)
Relaxing hot springs(17)
Friendly front desk staff(8)
Perfect for business trips(6)
Convenient public transportation(5)
Negative reviews(6)
Anonymous User
Single Room-Non Smoking
Stayed in Apr 2026
Solo traveler
15 reviews
8.0/10
Very good
Posted on May 7, 2026
Very close to Matsumoto Station, which made getting around super convenient. However, the overall environment was just okay. The bathtub was a bit small, and the breakfast selection wasn't very wide. Also, the microwave being on a different floor was a bit inconvenient.
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Zhenzhunaichano.1
Single Room-Non Smoking
Stayed in Apr 2026
Solo traveler
4 reviews
9.5/10
Amazing
Posted on May 5, 2026
This is the most conveniently located hotel I've ever stayed at! It's only about 100-200 meters from Matsumoto Station, so the location is absolutely superb. The hotel feels a bit dated, but it's generally clean, and the two older male staff members at check-in and check-out were both very friendly. Breakfast is included and pretty good, with a focus on bread.
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BON970
Twin Room Non Smoking
Stayed in Mar 2026
Traveling with friends
137 reviews
8.0/10
Very good
Posted on May 4, 2026
Turn right out of the station, less than 200 meters. The location is excellent, and there are many restaurants near Matsumoto JR Station, all within walking distance of the hotel. The room rate included breakfast, but strangely, there was no natto.
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Guest User
Semi Double Room-Non Smoking
Stayed in Apr 2026
Couple
3 reviews
9.0/10
Great
Posted on Jun 1, 2026
Good location, good ABF
Guest User
Single Room-Smoking
Stayed in Apr 2026
Solo traveler
7 reviews
7.0/10
Posted on May 26, 2026
The hotel located very near to Matsumoto station. The hotel service is generally good. However there are room for improvement. The room’s window I stayed could not be closed. It was cold during the night. The cloths dryers were not well maintained. Despite I loaded my cloths only about 80% full, they were all not dried. I paid the second time with a different dryer, there were still not fully dried. Breakfast is nice and simple.
Guest User
Single Room-Non Smoking
Stayed in Oct 2025
Solo traveler
13 reviews
10/10
Outstanding
Posted on Nov 15, 2025
The location is unbeatable! It's just 200 meters to the right after exiting the station. Remember to book your free onsen experience at Shofukan in the evening. Although Shofukan only offers one large pool, it's more than enough, especially since the hotel provides it for free. Plus, there's complimentary coffee and drinks on the first floor. The breakfast is a bit simple, but then again, it's free.
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LYvonne
Single Room-Non Smoking
Stayed in Oct 2025
Solo traveler
34 reviews
9.5/10
Amazing
Posted on Nov 16, 2025
Within a few minutes walk from the station. Convenient with JR, bus terminal, shopping and dining choices available just next to one another. Free breakfast and drink bar available for hotel guests.
Guest User
Single Room-Non Smoking
Stayed in Mar 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Apr 27, 2026
Second time stayin in this hotel. Typical Japanese room size. Bed is comfy and you are allowed to select your type of pillow (2 more alternatives) if you go to the counter for more pillow. Very close to Matsumoto station and friendly hotel staff.
Guest User
Single Room-Non Smoking
Stayed in Sep 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Oct 12, 2025
I had a great experience staying here. The staff were all very friendly and helpful — thank you to everyone at the front desk for your kind service! The location is excellent and very convenient for travel at any time. I would love to stay here again if I visit Matsumoto in the future.
Eivang
Single Room-Non Smoking
Stayed in Sep 2025
Family
8 reviews
10/10
Outstanding
Posted on Oct 14, 2025
Right next to the train station, great location. The breakfast was tasty, and the buffet offered plenty of food to fill you up. Even when the restaurant was closed, self-service drinks were still available. The front desk can mail luggage for you, making it easy to head into the mountains.
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Guest User
Single Room-Non Smoking
Stayed in Aug 2025
Solo traveler
9 reviews
9.0/10
Great
Posted on Sep 22, 2025
Really conviennt location, right outside of the JR Matsumoto station. Breakfasy was also decent, many selections.
adam adha
Single Room-Non Smoking
Stayed in Oct 2025
Solo traveler
6 reviews
10/10
Outstanding
Posted on Jan 26, 2026
All good
Touchchakorn
Single Room-Smoking
Stayed in May 2025
Solo traveler
9 reviews
7.0/10
Posted on Jun 21, 2025
The hotel is in the good location to walk 2-3 minutes only from Matsumoto station and opposite to Matsumoto bus terminal where is easy to go any places that you have planned to visit places. The size of the room quite small but for 1 person, be OK. The view from the room.
Lynn Avie
Single Room-Non Smoking
Stayed in May 2025
Solo traveler
7 reviews
8.0/10
Very good
Posted on Jun 25, 2025
Spent a night at Ace Inn Matsumoto, it was super convenient as it was just a short walk from the train station. They received my luggage beforehand and even placed it in my room, which was really helpful. There’s a little table of amenities in the lobby, so you can just grab what you need. Aircon worked well and you can adjust the strength. Breakfast was alright, pretty standard, but does the job. Only bad part was that there was a slight smoke smell in my room, even though it was supposedly Non-Smoking.
Guest User
Single Room-Non Smoking
Stayed in Oct 2025
Solo traveler
3 reviews
10/10
Outstanding
Posted on Nov 20, 2025
The hotel looks old, but it doesn’t matter because the rest of the facilities are good and location is right opposite bus station which is also a plaza with food and supermarket. The hotel staff is really nice, upgraded my room from single to double room. You can purchase the castle ticket from the reception counter if you plan to go, the castle is 15min away by walking.