Anantara Iko Mauritius

Anantara Iko Mauritius Reviews

Anantara Iko Mauritius

Le Chaland, Blue Bay Marine Park MU, Plaine Magnien, Mauritius, MauritiusView Hotel Details
Anantara Iko Mauritius
Anantara Iko MauritiusAnantara Iko MauritiusAnantara Iko Mauritius
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Anantara Iko Mauritius Guest Reviews

4/5
Very Good
70 review
Verified reviews
Location4.1
Amenities4.1
Service4.0
Cleanliness4.0
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Positive reviews(40)
Reviews with photos/video(21)
Negative reviews(5)
Guest User
Premier Room with Garden View
Stayed in 2022 年 12 月
Solo travelers
1 review
5.0/5
Outstanding
Posted on 2022 年 12 月 15 日
Anantara is a very beautiful resort. Decor is top notch and comfortable. The staff provides excellent service and assistance is always available. The resort is a beach front property with a lot of activities. This property is amazing and you won’t go wrong by choosing it. Yusef , Cintia, Karim, Sharonne, Paul, and many more of the staff ( I’m bad with names) , will attend to all your needs.
Response from Property: Dear Guest, Our sincere appreciation for your amazing feedback. It is a reward to the team to hear your compliments and I will not fail to share with them. We are truly delighted that your stay with us have been memorable. See you again soon at Anantara Iko. Kind regards, Pascal Bertrand General Manager
Black Malisa
Deluxe Garden Room
Stayed in 2023 年 12 月
Couples
32 review
3.7/5
Posted on 2024 年 1 月 1 日
The hotel is relatively new and very close to the airport. Breakfast and dinner are very good, with rich styles and good taste. The service is average and the efficiency is low. It rained heavily on the day of check-out. Our flight left at around 9 am. There was no umbrella in the hotel room. I called the front desk three times and it took 20 minutes for the umbrella to be delivered to the opposite side of the room quietly. at the railing? Or we discovered it ourselves after opening the door. Staff training is inadequate.
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Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your valuable insights as they assist us in enhancing our services.However, we sincerely apologize for the inconvenience you faced with the service efficiency and the delayed response to your request for an umbrella. We will thoroughly investigate this matter and address the shortcomings in our staff training to ensure a more prompt and efficient response to guest requests in the future.Your comments are invaluable to us, and we are committed to making the necessary improvements to create a better experience for our guests. If there are any additional details or specific areas you believe need attention, please feel free to share them with us.We genuinely appreciate your feedback and hope to have the opportunity to welcome you back, providing you with the high standard of service that reflects the true essence of Anantara hospitality.Warm regards,Pascal BertrandGeneral Manager
Liekkas1997
Deluxe Room with Garden View
Stayed in 2023 年 12 月
Family
4 review
4.5/5
Great
Posted on 2024 年 2 月 18 日
I gave it four stars because it has a free child care center called The Nest. The hotel is very new, very close to the airport but far from the market. It usually takes more than 20 minutes to go out to eat. The beach is great, as is the pool. The gym also has yoga and tai chi classes. Breakfast is not very to our Asian taste~
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Response from Property: Dear Likas1997 Thank you for your feedback and highlighting the positive aspects of your stay. We apologize if the breakfast did not meet your expectations of Asian tastes. Your comments are valuable and we will use them to improve our offerings. We understand the inconvenience caused by the hotel's distance from the market and will consider various measures to enhance the dining experience of our guests. We hope that you will visit again and have a more pleasant stay. Warm regards, Pascal Bertrand General Manager
leibiubiu
Deluxe Room with Ocean View 1 King bed
Stayed in 2023 年 5 月
Couples
39 review
5.0/5
Outstanding
Posted on 2023 年 5 月 9 日
Perfect! It is very close to Mauritius International Airport. It is very convenient to drive to the hotel after we arrive at the airport at about 5 o'clock after eating. The scenery is beautiful, there are few people, the service staff is also very enthusiastic, and the price is affordable! Very recommendable. Very close to Natural Bridge and Blue bay!
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Response from Property: Dear leibiubiu, Thank you for your kind words. We are delighted to know that we have exceeded your expectations and we made you leave with amazing stories to tell. A warm welcome always awaits you at Anantara Iko Mauritius! We can't wait to have you back. Kind regards, Pascal Bertrand General Manager
Guest User
Deluxe Garden King Room
Stayed in 2023 年 8 月
Family
2 review
5.0/5
Outstanding
Posted on 2023 年 9 月 13 日
The hotel is very good. It has its own beach. You can see the sea from the hotel. The bathroom in the room is large. The hotel environment is very good. It is very close to the airport. It's a good experience!
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Response from Property: Dear Guest,We appreciate your positive feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. Your satisfaction is our priority, and we are delighted to have provided you with a good experience. We look forward to welcoming you back for another exceptional stay.Best regards,Pascal BertrandGeneral Manager
KerryM461
Stayed in 2024 年 11 月
Couples
5.0/5
Outstanding
Posted on 2024 年 11 月 12 日
Beautiful location, fantastic ocean view room, clean and friendly staff. The evening buffet in the Horizon Restaurant was beautifully prepared and varied each evening. We were half board, which meant we never got bored of the food on offer. The breakfasts were also very varied and delicious. There was a children's pool so the adult pool was quiet. I would say the ocean currents were strong so not suitable for children and it was difficult for even a strong swimmer to swim. If all you want to do is relax on the white sandy beach or float about a bit in the ocean, then it's fine. We worked out that the hotel is right next to the huge underwater water fall in the Blue Bay, which is probably why the current is so strong. I had a delightful massage at the spa. Overall, I would certainly go again, particularly as we booked when there was a free upgrade to an ocean view room via Secret Escapes. Considering we were so close to the airport, we didn't notice the planes.
6/8
Response from Property: Dear KerryM461, Thank you for your glowing review! It’s fantastic to know the massages at our spa added a touch of relaxation to your stay. We appreciate your note about the ocean currents and it would be a pleasure to welcome you back for another relaxing escape in our beautiful setting. Warm regards, Daniel Méndez General Manager
prischeryl3
Stayed in 2024 年 11 月
Family
5.0/5
Outstanding
Posted on 2024 年 11 月 2 日
We were very lucky to be upgraded in a suite for this stay. So nice. The suite is big with a big living room and the dining room can accommodate up to 6 persons. Our breakfast in the room was well set up and we liked it. The bathroom is spacious. The food in general was excellent so as the service. The cocktails were good and some desserts were tried were delicious. Good experience at the spa with a couple massage. The natural environment around makes it a great place to be there for a retreat. Despite the fact that the new swimming pool is in a secluded area it offers food and drink facilities. My holidays ended so well having being at the pool with my family and we did have some funny moments.
Response from Property: Dear Cheryl, Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay and that the upgrade to a suite added to your experience. Your description of our natural surroundings as a perfect retreat warms our hearts. We look forward to welcoming you back for another amazing stay soon! Best regards, Daniel Méndez General Manager
Jo K
Stayed in 2024 年 10 月
Couples
5.0/5
Outstanding
Posted on 2024 年 10 月 23 日
The room was large with a huge bed and outdoor seating area. The bathroom was also large, with a deep two-person bath, separate shower and separate toilet. The hotel grounds are beautiful and well kept and the two pool areas very clean and relaxing. The buffet selection for both breakfast and dinner was superb, and the food at the seafood restaurant was so good we went there twice (in a 5-day stay). We had our Anniversary whilst there and were treated to a private dining experience with a menu created for us. All the staff were very friendly and helpful - big shout out to Sanjay by the pool, Rakesh and Kelvin in the seafood restaurant, but to be honest everyone was amazing. The beach is beautiful and unspoiled and the sea fine to swim in most days.
Response from Property: Dear Jo K, Thank you for your fantastic review of your stay at Anantara Iko Mauritius Resort & Villas. We are thrilled to hear that you had such a memorable experience, from the spacious room and beautiful hotel grounds to the exceptional food and personalized service. It's wonderful that your anniversary was made special and we are glad that our staff contributed to making your stay even more enjoyable. We hope to welcome you back for another unforgettable experience soon. Warm regards, Daniel Méndez General Manager
Rawya A
Stayed in 2024 年 10 月
Family
5.0/5
Outstanding
Posted on 2024 年 10 月 21 日
Its a real place of tranquility, the design of the beach and the chairs and sunbeds are just genius!! We had the pleasure meeting Kareem and Jivita , they were both really professional and friendly! Loved how it was very quiet with breathtaking views.
6/9
Response from Property: Dear 291rawyaa, Thank you for your wonderful review and for recommending Anantara Iko Mauritius Resort & Villas as a tranquil getaway. We are thrilled to hear that you enjoyed the serene atmosphere, the beautiful beach design, and the comfort of our sunbeds. We are also pleased that Kareem and Jivita made a positive impression on you with their professionalism and friendliness. We will be sure to share your kind words with them. We look forward to welcoming you back for another peaceful and relaxing stay with breathtaking views. Best regards, Daniel Méndez General Manager
Tazzy J
Stayed in 2024 年 10 月
Family
5.0/5
Outstanding
Posted on 2024 年 10 月 15 日
Wonderful experience even it was very short stay the Hotel amazing,the room was spacious the bed pillows was excellent and don’t forget the staff from reception,housekeeping and F&B was so friendly And the food so yummy ..Overall I give a 10/10 for everything..
6/7
Response from Property: Dear 742tazzyj, Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that, despite the short stay, you had a wonderful time with us. We are especially pleased that you enjoyed the food and had a yummy experience with us! Your 10/10 rating truly means a lot to the entire team, and we look forward to welcoming you back for a longer stay in the future. Warm regards, Daniel Méndez General Manager
Tariq D
Stayed in 2024 年 10 月
Solo travelers
5.0/5
Outstanding
Posted on 2024 年 10 月 9 日
ANANTARA IKO HOTEL IS THE BEST, great service food was excellent most important things manners guys all the people work at Anantara iko have good manners ,I have some special thanks Mr Nicolas who always smile thanks for the picture with ,thanks to Chef Vij ,Jessica and others in restaurant, Drisha thanks , Sunny, Krishna and others, pool was clean hotel so beautiful, A + A+ A+ A +
Response from Property: Dear Tariq D, Thank you so much for your glowing review! We are thrilled to hear that you had a memorable stay at Anantara Iko and that the service and food exceeded your expectations. We will pass along your heartfelt thanks to Nicolas, Chef Vij, Jessica, Drisha, Sunny, Krishna, and the entire team. Your appreciation truly means a lot to us, and we are glad we could make your stay so enjoyable. We look forward to welcoming you back soon! Best regards, Daniel Méndez General Manager
kaori T
Stayed in 2024 年 10 月
Travel with friends
5.0/5
Outstanding
Posted on 2024 年 10 月 8 日
Anantara Iko Mauritius is a beautiful resort with a beautiful private beach ️Amazing experience-the food was beyond our expectations. The food was the highlight of our trip, the dinner buffet was delicious, and impeccable.Will be back again..... I recommend
Response from Property: Dear kaorit277, Thank you for your wonderful review! We are thrilled to hear that you had a fantastic holiday at Anantara Iko Mauritius and enjoyed our beautiful beach. It is especially rewarding to know that our culinary offerings exceeded your expectations and were the highlight of your trip. Your recommendation means a lot to us, and we can’t wait to welcome you back for another amazing experience! Warm regards, Daniel Méndez General Manager
Yesha M
Stayed in 2024 年 9 月
Family
4.0/5
Very Good
Posted on 2024 年 9 月 26 日
I spent the eve of my birthday and my birthday at Anantara Iko Resort and I really enjoyed my stay there. From the check in experience to the check out experience, I was really impressed with the politeness and courtesy of the staff. They went out of their way to make me feel welcomed and when I checked in my room, they had a special Pre-Birthday celebrations on my bed which I found thoughtful. There was a wide variety of food items for the buffet and we had a tough time choosing what to eat. The room was very clean and luxurious and I liked the eco-friendly items that were provided in the room. We thoroughly enjoyed the pool with the cozy bags available. The infinity pool was breath-taking but we could not use it as I was with my daughter. The housekeeping was very nice and I appreciated the check-ins to see if the room was clean enough or if we needed anything. I also appreciated the valet service provided upon check in. I also enjoyed the beautiful sunrise from the beach on my birthday.
6/7
Response from Property: Dear 186yesham, Thank you so much for sharing your wonderful experience at Anantara Iko Mauritius! We are thrilled to hear that you chose to celebrate your birthday with us and that our team made your stay so special. . We look forward to welcoming you and your daughter back for more memorable moments in the future. Best regards, Rosemary Lejongard Resort Manager
Yassine D
Stayed in 2024 年 9 月
Business travelers
5.0/5
Outstanding
Posted on 2024 年 9 月 22 日
I would like to thank Lorenzo for his excellent service and outstandig professionalism at Karokan Bar. First time in Anantara Hotel highley recommend beach is amazing staff are very friendly and always with a smile dinner buffet is amazing!
Response from Property: Dear 584yassined, Thank you for your kind words! We are delighted to hear that Lorenzo provided you with excellent service and showcased outstanding professionalism at Karokan Bar. It is wonderful to know that you enjoyed your first stay at Anantara Iko Mauritius Resort & Villas and that our beach and dinner buffet met your expectations. We look forward to welcoming you back for another fantastic experience! Best regards, Pascal Bertrand General Manager
Vikash B
Stayed in 2024 年 8 月
Couples
3.0/5
Posted on 2024 年 8 月 26 日
My vacation in Anantara hotel room 5103 is very bad my room is not good so many problems so many cigarette and my Mini bar is not good my coffee machine is not good but food very very very good and the beverage service very good Mr Sanjay Makoona Mr Navin Miss Ocean Nilesh Sunny N Preety gave there best service
Response from Property: Dear Vikash B, Thank you for sharing your feedback. I’m sorry to hear that your room did not meet your expectations. Your comments about the issues are concerning, and I will address these with our team to ensure improvements. However, I'm glad to hear that you enjoyed the food and beverage service, and I will pass on your compliments to the team. We hope to have the opportunity to provide you with a better experience on your next visit. Best regards, Pascal Bertrand General Manager