Oceano Palace
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mazatlan

Oceano Palace

Health Protected
Avenida Camaron Sabalo S/N, Mazatlan, Sinaloa 82110, Mexico
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Oceano Palace is a popular choice amongst travelers in Mazatlan, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Oceano Palace. Designed for comfort, selected guestrooms offer air conditioning, wake-up service, desk, telephone, television to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Oceano Palace.Show More
We Price Match
hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 43 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingFreeBarRestaurantKTV24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Landmarks: Letras de Mazatlán
(3.2 km)
Landmarks: Teodoro Mariscal Baseball Stadium
(4.3 km)
Landmarks: Acuario "Mar de Cortés"
(5.2 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Run Of House Room
5

Run Of House Room

Has window
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Standard Double Room with Ocean View
4

Standard Double Room with Ocean View

2 Double bed
Has window
Smoking Permitted
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Room Room City View
2

Room Room City View

1 King bed or 2 Double bed
Has window
Non-smoking
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Standard Room with Mountain View 2 Double bed
8

Standard Room with Mountain View 2 Double bed

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bath
City View
Mountain View
Room Details
Check Availability

Guest Reviews(43)

3.8/5
Good
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
AI Summary
An AI-summarised snapshot of real guest reviews
The property features personalized service, comfortable rooms with sea views, family-friendly activities, and an all-inclusive plan, situated in a prime beachfront location in Mazatlán.
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Helpful
Not helpful
Guest User
February 18, 2024
Buen hotel
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Gustavo René
October 20, 2023
Las habitaciones son muy cómodas y limpias... A las albercas les hace falta un poco de limpieza... La playa frente al hotel es muy tranquila
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Maria
January 5, 2023
Some staff was friendly But some people were not
Guest User
April 14, 2024
Excelente servicio desde que llegamos para la comunidad. La limpieza excelente no es vacaciones, nos vamos fascinadas el bufet. Todo delicioso. Las camas súper cómodas la habitación súper limpia, está súper equipado costo excelente todo lo que te brinda el hotel y respeto todo que hay muy bueno con el servicio, Oceano Palace ya vamos a tener esa nueva reservación para el mes de agosto
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Guest User
April 9, 2024
El hotel ya viejo. Cerraban las áreas de comidas y te mandaban a otro hotel en donde no había capacidad para muchas personas. Poco personal rebasado, eso sí muy atentos. Personal de mantenimiento en semana de pascua, la mitad del hotel olía a thinner y la otra mitad exceso de ruido. No lo recomiendo.
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Guest User
April 6, 2024
We had a wonderful stay at the Oceano Palace Beach Hotel based on the help of Eduardo Ayala and Daniel Nava at the reception desk helping us get situated in our lovely rooms. They have three variations of ceviche ….each is divine (one order can feed 3 people) with totally fresh fish. Everyone at the hotel is very friendly and helpful. The hotel has wonderful ocean views and is honoring of the Mexican culture. This is not the sterile Americanized hotel ambiance so you can get actually get a sense of being in Mexico.
Guest User
March 29, 2024
La habitación apesta a cigarro terriblemente. La comida regular y el servicio es pésimo en los restaurantes, el tiempo de espera de una hora y treinta minutos esperando a que te traigan tu primer bebida, y lo peor, su actitud; no me lo regalan
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Guest User
March 23, 2024
El servicio es increíble, al tener todo incluido pude hacer uso de las albercas y restaurantes de la misma cadena de hotel. La comida está deliciosa. Las habitaciones muy cómodas. Son muy serviciales y atentos en lo que necesitas durante tu estancia.
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Guest User
March 9, 2024
Spend the extra couple of hundred dollars as stay ANYWHERE else. The Pros. Staff is friendly although handle very few issues satisfactorily. Booze is plentiful. The Cons (and only a few of them) Two elevators and one was broken all week. Wait times were half hour. Food is absolutely awful. The food on the buffet is unrecognizable or cut up so finally you can only put it in a taco. No carving station. No full piece of meat all week. Lots of refried beans (puke). Hot Dogs seventeen different ways!! Gotta give that nine year old Chef Kudos LOL. There are three A la Cartes. One is a two and half hour supper "experience". Painful. Terrible food and worse entertainment. The Pelican resets every three nights. I haven't witnessed a NY ***** Roast that was so horrendously overcooked!! Quite a feat!! Tried the fish two different times - inedible. I have eaten Icelandic Flat Fish that had more moisture!! That band that belts out on the beach needs to be terminated. So loud So bad. Sounds like the UofS College Nine when they were too drunk to stand LOL. Pool is saturated with children, dirt, empty cups and fine film of ooze on the top of the water. The crowning glory was when we checked out at 11am but our airport shuttle did not pick us up til 3. They cut off our wrist bands and we had NO FOOD OR BEVERAGE privilege's. Very classy. I have travelled lots and I have wrote very few reviews but this trip deserved it. Loud, terrible food and no effort to fix any of it - although that is Mexican way. Like a said spend an extra bit and stay somewhere else Mazatlan is worth the trip.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.8/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 129
Oceano Palace is a popular choice amongst travelers in Mazatlan, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Oceano Palace. Designed for comfort, selected guestrooms offer air conditioning, wake-up service, desk, telephone, television to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Oceano Palace.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromCAD239
Hotel Star Rating3