Holiday Inn Resort Mazatlan

Amazing on checking in and out fast and felt safe

We stayed twice 2 nights in this hotel. We normally don't stay in chain hotels like the Holiday Inn, but for Mexico this was kind of must. The room was really nice and spacious. The staff at reception was very friendly and helpful. Same as the bell boy. The shower was great. All the soaps are from Dove. We enjoyed staying here. The outside area is spacious but a bit boring. The location is great, directly at the beach. We enjoyed the sunset at our balcony. Breakfast was good. A lot of choice. There is room of improvement, as although it is a new hotel, some maintenance is needed already.

I was originally booked for a week at the Don Pelayo but I had to flee when cockroaches appeared in my room. I spent 3 nights at the Holiday Inn Resort and I love this hotel. The hotel was clean and the staff were polite and professional. I found the food in the restaurant to be excellent and reasonably priced. My last night I ordered room service and had the baked lasagna with a slice of cheesecake for dessert. It was some of the best lasagna I ever had and the room service was excellent. My next trip to Mazatlan I am definitely staying at the Holiday Inn Resort.

Stayed for one night before going to put all inclusive el cid resort. I’ll break it down to pros and cons Cons Number one detracting factor would not even be the resorts fault, but it is something I would address. When you come down the stairs from the resort and hit the beach, the first fifteen feet or so is littered with garbage and cigarette butts. This is public beach, but it is very noticeable. Once you get to the point where the surf comes in, it is very clean but that is due to the tides. Second is birds at the back landing on edge of infinity pool and “leaving a mess behind”. Morning swim was punctuated with thoughts of not getting water in my mouth…. No room facecloth in bathroom Basic rooms have no fridges No ice machine that we could find and not listed on door map. But there was an ice bucket! Walls are VERY thin. If romance is in the air everyone in the vicinity knows about it😉🫣 Pros The hotel staff were fantastic. From bellhops, to check in, to restaurant, and the bar and pool staff. I tipped heavy as they were amazing Special days- I booked online and made notes to the fact my wife was celebrating an upcoming birthday. While it wasn’t precisely during the time we spent at the hotel, the trip itself was in celebration of her birthday and the staff at the hotel left a cake and some fruit in our room as a surprise for her. Bonus points for them for that and it was a nice touch Rooms were very clean Bed and pillows were fantastic View was breathtaking Sunset was picturesque to put it mildly Breakfast buffet was very nice Bar 15 was great, happy hour was fun Shrimp was delicious Hotel price point was reasonable All in all a really good experience.

Not a huge hotel but enjoyed my stay. Breakfast was great!

BONITO HOTEL CENTRICO Y UBICADO A LA ORILLA DEL MAR, DESAYUNO BUFFET SABROSO, A UN PASO DE LA AVENIDA Y BANCOS, Y RESTAURANTS. A UN PASO DEL MAR, CON VISTA A LAS ISLAS. TRATO AMABLE EN LA RECEPCION, Y RESTAURANT