When I initially called to cancel my reservation because the hotel.disnt have water the attendant answers the saying only 'hello.' So, I wasnt sure who I called. During my stay multiple times employees were having personal conversations including the use of profanity, and weren't dressed professionally. You would've be able to identify them from a guest in their pj's.There were bugs in my room, hair in multiple towels. The heat had to be on about 82 otherwise the air was cold. Wish I had stayed at the Hampton.