Hampton Inn Atlanta/McDonough

I like the people- Juliet and her team were extraordinary in how they related to myself and my wife. Upgraded our room and made sure we were satisfied.These two people are keepers!hecked items. P.S. I checked excellent Something went wrong recording of checked items.

Our first and last stay, I wanted me and my wife to have a new nice experience it was ruin by I guess property manager who works in the back office. I shopped around with many choices to choose from I was impressed by the greetings of the manager and positive attitude. Thats why I booked. On Valentine's Day we asked questions on a $50-dollar extra charge just questions and she became upset, and it showed with her attitude our first-time experience, so we didn't know anything about 3rd party and where the other part of the money went booking and the differences of prices. We weren't looking for a discount just wanted to know more about why the extra charges manger became upset and it showed. Valentines Day was ruin from this encounter and the room was basic could have stayed home. My room is bigger nothing to be excited about and the room wasn't what we went to see in person before we booked. The experience was horrible didn't sleep all night and will not book again not up to the Hilton standards. We won't return staff wasn't really educated on why.

I need ******* to call me

Everything was great! Room was clean and smelled great! Couldn’t have stayed in a better room. Staff were also very friendly and helpful

Great room, great service

Everything was good. I have no complaint.

clean hotel, very good breakfast and friendly staff I was very pleased the attention to detail and helpful the staff were and I would gladly recommend this hotel to every one

My worst stay yet. everyone seem friendly. But don't have a problem it won't be fixed. All I got was cold shoulders, excuses and attitude. Its a nice quiet location near restaurants and shopping. close to highway, indoor/outdoor pool. no whirlpool, no shuttle. They smile at you and then do nothing. Seriously lack service skills. I definitely won't stay their again. breakfast was so so. The weekend breakfast attendant was very nice, she was the only one that did her job. As A diamond member service was atrocious. I was so fed. My room wasn't clean on Saturday, Then cleaned after 4pm on Sunday, it was an oh well situation. They told me I was assigned connecting room at 10am got in at 10 pm no connecting room could not put my kids in a room I had to pay for. Nothing could be done. The worst customer service ever. Oh my I can't say it enough. I asked for a towel and washrag. I am the only one here you have to come get it yourself or go find the room attendant and get it from her. Just like that. I was shocked. There was 2 of the clerks that was very nice. They couldn't help me. But at least they were nice. This was a 5 day stay so 2 of 10 is not a good average. There are too many properties in that area for me to even go back to this property. I had other guest there so I chose not to leave. The manager was nasty. unhelpful.

Totally uneventful stay at a reasonably priced and convenient hotel. This is just how I like it.