Cordela Inn Millennium Medan

Cordela Inn Millennium Medan Reviews

Cordela Inn Millennium Medan

The Plaza Millennium Medan, Jl. Kapten Muslim No.111, Dwi Kora, Kec. Medan Helvetia, Medan, North Sumatra, 20123, IndonesiaView Hotel Details
Cordela Inn Millennium Medan
Cordela Inn Millennium MedanCordela Inn Millennium MedanCordela Inn Millennium Medan
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Cordela Inn Millennium Medan Guest Reviews

4.1/5
Very Good
40 review
Verified reviews
Location4.0
Amenities4.0
Service4.2
Cleanliness4.0
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Positive reviews(39)
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Negative reviews(1)
Donドニ
Deluxe Double Room
Stayed in ago 2024
Couples
3 review
2.7/5
Posted on 13 sep 2024
I started my day so badly in this hotel. I ordered a NON smoking room, but got a SMOKING room, and the staff said it was because the order I made was only optional. Means that if the room is available, they will give it to me, but if not, I will get whatever is available. Well, the hotel said that their property was full book because of the sport event, but why not provide breakfast with an extra portion?? The photo attached is the only breakfast left, and I think the difference between room with and without breakfast is quite a lot, but here is what we had. Even the staff quietly said "jadi kita makan apa" which literally meant "what we are going to eat" since nothing was left. The chili sauce is so good. I asked the chef extra. I talked to myself, "finally there is something good in this hotel". Location is good and actually it is in a small mall. Better stay with NO breakfast, and make sure you are tolerant with a smoking room condition.
Response from Property: Dear Our Guest, Serve with Care, from Cordela Inn Millennium Medan … Thank you very much for your recent stay at Cordela Inn Millennium Medan. I really appreciate for you taking the time to give your valuable feedback for our hotel.I was distressed to learn that you have unpleasant experience with the problem in our Room during your stay. Herewith, I would like to extend my apology for the inconvenience situation that have caused by this problem. In this matter, I have personally spoken to our Team and accordingly he has appropriate action to this problem not reoccurs in the future as well as to improve our service standard.Please rest assured that your satisfaction and convenience is our utmost priority. We have a mission to ensure that you will experience a delightful moments of a heartfelt service during your stay with us and your valuable feedback really helps us to further improve our service standard in order to meet our guest expectation.I really look forward the opportunity to welcoming you back at Cordela Inn Millennium Medan and to ensure you in somehow will have a memorable stay with us. Please do not hesitate to contact me directly and I will make appropriate arrangement for your next stay with us at Cordela Inn Millennium Medan Cordially, Fikiri FirmansyahHotel Manager
ms
Deluxe Double Room
Stayed in abr 2024
Couples
6 review
4.2/5
Very Good
Posted on 3 may 2024
great customer service, can’t complain, value for money
Response from Property: Our valued guests, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return. Cordially, Aldi Renaldi. Hotel Manager.
dina
Deluxe Double Room
Stayed in dic 2023
Solo travelers
114 review
4.0/5
Very Good
Posted on 25 dic 2023
All good, services good food great thankyou so much for the services
Response from Property: Dear Mrs. Dina Serve with Care from Cordela Inn Millennium Medan ...Thank you for taking your time to write a review for Cordela Inn Millennium Medan. We are sure, this can be the spirit and motivation for all Cordela Inn Millennium Medan staff to continue to improve the services we provide to all our guests.Once again, thank you and hope we can continue to serve Mrs. Dina well.Looking forward to welcoming you back soon.Cordially,Aldi RenaldiHotel Manager
HasanahNur
Deluxe Double Room
Stayed in feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on 25 feb 2024
Gooood
Response from Property: Our Dear Guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return. Cordially, Aldi Renaldi. Hotel Manager.
Unkknown
Deluxe Double Room
Stayed in jul 2024
Other
18 review
4.0/5
Very Good
Posted on 17 jul 2024
Friendly service, spacious rooms, complete facilities, large parking area & close to everywhere
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BIL LA99
Deluxe Twin Room
Stayed in may 2024
Business travelers
9 review
3.5/5
Posted on 15 may 2024
The cleanliness is decent, the rooms are a bit small but understand the price. Parking is a bit difficult, especially at busy times, you have to look for parking next to the mall
Original TextTranslated by Google
Response from Property: Our valued guests, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return. Cordially, Aldi Renaldi. Hotel Manager.
Juwandi
Deluxe Double Room
Stayed in ago 2024
Business travelers
4 review
4.5/5
Great
Posted on 8 sep 2024
The place is ok, cheap and close to everywhere, the only thing lacking is the towels and sheets are not white? The rest is ok..
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Guest User
Deluxe Double Room
Stayed in jun 2024
Business travelers
3 review
3.5/5
Posted on 20 jul 2024
According to price
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erna
Deluxe Double Room
Stayed in jun 2024
Business travelers
20 review
4.0/5
Very Good
Posted on 3 jun 2024
Clean place, good service, satisfied staying here and next time I want to stay here again
Original TextTranslated by Google
Response from Property: Our valued guests, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return. Cordially, Fikri Firmansyah. Hotel Manager.
YK
Deluxe Double Room
Stayed in sep 2024
Couples
9 review
4.2/5
Very Good
Posted on 17 sep 2024
You can stay in a room that is more than worth the price!!
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Anonymous User
Deluxe Twin Room
Stayed in jul 2023
Business travelers
11 review
4.0/5
Very Good
Posted on 9 jul 2023
Great, good, quiet and not noisy, if parking can be made free for hotel visitors
Original TextTranslated by Google
Response from Property: Our esteemed guest, Serve with Care from CordelaInn Millennium Medan.. Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Parking for all guests is free. Sir/Madam can just contact our Receptionist... by showing the Parking Ticket and we will give you a Stamp along with the room number... Sir/Madam can show the parking ticket and your parking access is free. Once again, thank you for your input and we hope we can continue to serve you well. We are waiting for your return. Cordially, Aldi Renaldi Hotel Manager
Angga Dwi
Deluxe Twin Room
Stayed in abr 2023
Other
1 review
3.2/5
Posted on 28 abr 2023
Ok, that's the point of this hotel, Close to Millennium Plaza and definitely fits the budget.
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Response from Property: Dear Sir/Madam, our guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hope we can continue to serve you well. We are waiting for your return. Cordially, Aldi RenaldiHotel Manager
Guest User
Deluxe Double Room
Stayed in oct 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on 3 oct 2022
Strategic place, lots of food choices near the hotel, clean rooms and well-functioning facilities..
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, our guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hope we can continue to serve you well. We are waiting for your return. Cordially, Aldi RenaldiHotel Manager
Akang Sukri
Deluxe Twin Room
Stayed in sep 2022
Couples
3 review
4.0/5
Very Good
Posted on 22 sep 2022
The rooms are comfortable, the price is cheap and the atmosphere is enough to make you feel at home for a long stay.
Original TextTranslated by Google
Response from Property: Dear Mr/Ms Our guest, Serve with Care from CordelaInn Millennium Medan .. Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan. We believe this can be a source of enthusiasm and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all of our guests. Once again, thank you and I hope we can continue to serve you well. We are waiting for your return. Cordially, Aldi Renaldi Hotel Manager
Guest User
Deluxe Twin Room
Stayed in nov 2023
Solo travelers
2 review
4.0/5
Very Good
Posted on 26 nov 2023
The room smells very bad
Original TextTranslated by Google
Response from Property: our dear guests Cordela Inn Millennium Hotel Medan has attentive service. Thank you for taking the time to write down your criticisms and suggestions, it is very valuable to us. Please allow us to express our deepest apologies for the inconvenience and problems you experienced while staying with us. Regarding the issue of the drainage system not working properly, we have carried out repairs to the room because something got into it and hindered the heightening process, for this issue... we are making sure it does not happen again, we are doing a thorough inspection in the room area. Sir, we will be happy if we have another opportunity to serve you again... We will prepare your stay to give you a better experience. We look forward to your next visit to Millennium Cordra Hotel Medan and providing you with a better stay experience. Sincerely, Aldi Renaldi Hotel Manager