The Plaza Millennium Medan, Jl. Kapten Muslim No.111, Dwi Kora, Kec. Medan Helvetia, Medan, North Sumatra, 20123, IndonesiaView Hotel Details
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Cordela Inn Millennium Medan Guest Reviews
4.1/5
Very Good
45 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.0
Amenities4.0
Service4.3
Cleanliness4.0
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All reviews(45)
Positive reviews(44)
Reviews with photos/video(24)
Negative reviews(1)
Anonymous User
Deluxe Double Room
Stayed in Dec 2024
Travel with friends
2 review
3.7/5
Posted on Dec 5, 2024
Being here for friends catch up. Okay it’s an budget hotel. But at least the room needs to be cleaned.
Response from Property: Dear Our Valued Guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all staff of CordelaInn Millennium Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially, Fikri Firmansyah. Hotel Manager
Donドニ
Deluxe Double Room
Stayed in Aug 2024
Couples
5 review
2.7/5
Posted on Sep 13, 2024
I started my day so badly in this hotel. I ordered a NON smoking room, but got a SMOKING room, and the staff said it was because the order I made was only optional. Means that if the room is available, they will give it to me, but if not, I will get whatever is available.
Well, the hotel said that their property was full book because of the sport event, but why not provide breakfast with an extra portion??
The photo attached is the only breakfast left, and I think the difference between room with and without breakfast is quite a lot, but here is what we had. Even the staff quietly said "jadi kita makan apa" which literally meant "what we are going to eat" since nothing was left.
The chili sauce is so good. I asked the chef extra. I talked to myself, "finally there is something good in this hotel".
Location is good and actually it is in a small mall.
Better stay with NO breakfast, and make sure you are tolerant with a smoking room condition.
Response from Property: Dear Our Guest, Serve with Care, from Cordela Inn Millennium Medan … Thank you very much for your recent stay at Cordela Inn Millennium Medan. I really appreciate for you taking the time to give your valuable feedback for our hotel.I was distressed to learn that you have unpleasant experience with the problem in our Room during your stay. Herewith, I would like to extend my apology for the inconvenience situation that have caused by this problem. In this matter, I have personally spoken to our Team and accordingly he has appropriate action to this problem not reoccurs in the future as well as to improve our service standard.Please rest assured that your satisfaction and convenience is our utmost priority. We have a mission to ensure that you will experience a delightful moments of a heartfelt service during your stay with us and your valuable feedback really helps us to further improve our service standard in order to meet our guest expectation.I really look forward the opportunity to welcoming you back at Cordela Inn Millennium Medan and to ensure you in somehow will have a memorable stay with us. Please do not hesitate to contact me directly and I will make appropriate arrangement for your next stay with us at Cordela Inn Millennium Medan Cordially, Fikiri FirmansyahHotel Manager
Wensen
Deluxe Double Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Nice room , easy to check in . Located at mall. Nice staff. Food easy to get. Recomended for short trip
Response from Property: Dear Our Valued Guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all staff of CordelaInn Millennium Medan to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We look forward to your return. Cordially, Fikri Firmansyah. Hotel Manager
ms
Deluxe Double Room
Stayed in Apr 2024
Couples
6 review
4.2/5
Very Good
Posted on May 3, 2024
great customer service, can’t complain, value for money
Response from Property: Our valued guests, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return. Cordially, Aldi Renaldi. Hotel Manager.
dina
Deluxe Double Room
Stayed in Dec 2023
Solo travelers
145 review
4.0/5
Very Good
Posted on Dec 25, 2023
All good, services good food great thankyou so much for the services
Response from Property: Dear Mrs. Dina Serve with Care from Cordela Inn Millennium Medan ...Thank you for taking your time to write a review for Cordela Inn Millennium Medan. We are sure, this can be the spirit and motivation for all Cordela Inn Millennium Medan staff to continue to improve the services we provide to all our guests.Once again, thank you and hope we can continue to serve Mrs. Dina well.Looking forward to welcoming you back soon.Cordially,Aldi RenaldiHotel Manager
HasanahNur
Deluxe Double Room
Stayed in Feb 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Gooood
Response from Property: Our Dear Guest,
Serve with Care from CordelaInn Millennium Medan.
Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return.
Cordially,
Aldi Renaldi.
Hotel Manager.
TIRTAMAJA
Deluxe Twin Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
clean room and toilet
complete amenities
very strategic location
friendly hotel staff
free parking
facilities according to the stars
thank you cordela inn millenium
Original TextTranslated by Google
Response from Property: Tamu Kami yang terhormat, Serve with Care from CordelaInn Millennium Medan. Terima kasih atas waktu yang telah diluangkan untuk memberikan rating yang baik kepada kami CordelaInn Millennium Medan. Kami yakin, hal ini dapat menjadi semangat dan motivasi bagi seluruh staff CordelaInn Millennium Medan untuk terus meningkatkan pelayanan yang kami berikan kepada semua tamu kami. Sekali lagi terima kasih dan semoga kami terus dapat melayani dengan baik. Kami tunggu kedatangan kembali. Cordially, Fikri Firmansyah. Hotel Manager
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
10 review
3.5/5
Posted on Nov 4, 2024
Good enough, cleanliness is quite good but the color of the shabby towels could be updated.
Original TextTranslated by Google
Response from Property: Tamu Kami yang terhormat, Serve with Care from CordelaInn Millennium Medan. Terima kasih atas waktu yang telah diluangkan untuk memberikan rating yang baik kepada kami CordelaInn Millennium Medan. Kami yakin, hal ini dapat menjadi semangat dan motivasi bagi seluruh staff CordelaInn Millennium Medan untuk terus meningkatkan pelayanan yang kami berikan kepada semua tamu kami. Sekali lagi terima kasih dan semoga kami terus dapat melayani dengan baik. Kami tunggu kedatangan kembali. Cordially, Fikri Firmansyah. Hotel Manager.
Juwandi
Deluxe Double Room
Stayed in Aug 2024
Business travelers
4 review
4.5/5
Great
Posted on Sep 8, 2024
The place is ok, cheap and close to everywhere, the only thing lacking is the towels and sheets are not white? The rest is ok..
Original TextTranslated by Google
Response from Property: Tamu Kami yang terhormat, Serve with Care from CordelaInn Millennium Medan. Terima kasih atas waktu yang telah diluangkan untuk memberikan rating yang baik kepada kami CordelaInn Millennium Medan. Kami yakin, hal ini dapat menjadi semangat dan motivasi bagi seluruh staff CordelaInn Millennium Medan untuk terus meningkatkan pelayanan yang kami berikan kepada semua tamu kami. Sekali lagi terima kasih dan semoga kami terus dapat melayani dengan baik. Kami tunggu kedatangan kembali. Cordially, Fikri Firmansyah. Hotel Manager.
Guest User
Deluxe Double Room
Stayed in Jun 2024
Business travelers
3 review
3.5/5
Posted on Jul 20, 2024
According to price
Original TextTranslated by Google
Response from Property: Tamu Kami yang terhormat, Serve with Care from CordelaInn Millennium Medan. Terima kasih atas waktu yang telah diluangkan untuk memberikan rating yang baik kepada kami CordelaInn Millennium Medan. Kami yakin, hal ini dapat menjadi semangat dan motivasi bagi seluruh staff CordelaInn Millennium Medan untuk terus meningkatkan pelayanan yang kami berikan kepada semua tamu kami. Sekali lagi terima kasih dan semoga kami terus dapat melayani dengan baik. Kami tunggu kedatangan kembali. Cordially, Fikri Firmansyah. Hotel Manager.
erna
Deluxe Double Room
Stayed in Jun 2024
Business travelers
20 review
4.0/5
Very Good
Posted on Jun 3, 2024
Clean place, good service, satisfied staying here and next time I want to stay here again
Original TextTranslated by Google
Response from Property: Our valued guests, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to give us a good rating for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hopefully we can continue to serve you well. We are waiting for your return. Cordially, Fikri Firmansyah. Hotel Manager.
YK
Deluxe Double Room
Stayed in Sep 2024
Couples
9 review
4.2/5
Very Good
Posted on Sep 17, 2024
You can stay in a room that is more than worth the price!!
Original TextTranslated by Google
Response from Property: Tamu Kami yang terhormat, Serve with Care from CordelaInn Millennium Medan. Terima kasih atas waktu yang telah diluangkan untuk memberikan rating yang baik kepada kami CordelaInn Millennium Medan. Kami yakin, hal ini dapat menjadi semangat dan motivasi bagi seluruh staff CordelaInn Millennium Medan untuk terus meningkatkan pelayanan yang kami berikan kepada semua tamu kami. Sekali lagi terima kasih dan semoga kami terus dapat melayani dengan baik. Kami tunggu kedatangan kembali. Cordially, Fikri Firmansyah. Hotel Manager.
Anonymous User
Deluxe Twin Room
Stayed in Jul 2023
Business travelers
11 review
4.0/5
Very Good
Posted on Jul 9, 2023
Great, good, quiet and not noisy, if parking can be made free for hotel visitors
Original TextTranslated by Google
Response from Property: Our esteemed guest,
Serve with Care from CordelaInn Millennium Medan..
Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan.
We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests.
Parking for all guests is free. Sir/Madam can just contact our Receptionist... by showing the Parking Ticket and we will give you a Stamp along with the room number... Sir/Madam can show the parking ticket and your parking access is free.
Once again, thank you for your input and we hope we can continue to serve you well.
We are waiting for your return.
Cordially,
Aldi Renaldi
Hotel Manager
Angga Dwi
Deluxe Twin Room
Stayed in Apr 2023
Other
1 review
3.2/5
Posted on Apr 28, 2023
Ok, that's the point of this hotel,
Close to Millennium Plaza and definitely fits the budget.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, our guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hope we can continue to serve you well. We are waiting for your return. Cordially, Aldi RenaldiHotel Manager
Guest User
Deluxe Double Room
Stayed in Oct 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 3, 2022
Strategic place, lots of food choices near the hotel, clean rooms and well-functioning facilities..
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, our guest, Serve with Care from CordelaInn Millennium Medan. Thank you for taking the time to write a good rating and review for CordelaInn Millennium Medan. We are sure that this can be an encouragement and motivation for all CordelaInn Millennium Medan staff to continue to improve the services we provide to all our guests. Once again, thank you and hope we can continue to serve you well. We are waiting for your return. Cordially, Aldi RenaldiHotel Manager