Loma, Medellin, a Tribute Portfolio Hotel

Highly recommended for business trips! The location is safe, and there are plenty of amenities nearby. The hotel staff were also very welcoming and friendly. I had a very comfortable stay!

I came here on a business trip. The design style is youthful, but the room is a bit small.

Suitable for young people who want to have fun, not for business people.

The room was quite large, especially the bathroom.

My legs were itching while sitting on the bed, so I called the front desk to ask for the bedding to be changed. The front desk said that the housekeeper was off work, and then sent a staff member to help me change the sheets, and took away the original quilt and put a new one on it. Give me the quilt for the quilt cover. I thought to myself, forget it, the staff doesn’t speak English, I’ll put on the quilt cover myself! But I found that the other one was also a bed sheet, so I contacted the front desk via WhatsApp, and the front desk said that this was the best they could do. . . I continued to communicate with them and asked to change rooms. The front desk started to say that their quilts were very clean and it must be because I had allergies or something. If the room was still the same after changing rooms, there was nothing they could do blah blah. . . . . If it’s an allergy, it can’t just be itchy legs that have been in contact with bedding, right? I insisted on either changing rooms or checking out before they changed my room. . . Very disappointing for such a highly rated hotel to handle issues. . . The height of the washbasin is too high, and water will flow down from your elbows when you wash your hands. . .