Versus Hotel Reviews

My legs were itching while sitting on the bed, so I called the front desk to ask for the bedding to be changed. The front desk said that the housekeeper was off work, and then sent a staff member to help me change the sheets, and took away the original quilt and put a new one on it. Give me the quilt for the quilt cover. I thought to myself, forget it, the staff doesn’t speak English, I’ll put on the quilt cover myself! But I found that the other one was also a bed sheet, so I contacted the front desk via WhatsApp, and the front desk said that this was the best they could do. . . I continued to communicate with them and asked to change rooms. The front desk started to say that their quilts were very clean and it must be because I had allergies or something. If the room was still the same after changing rooms, there was nothing they could do blah blah. . . . . If it’s an allergy, it can’t just be itchy legs that have been in contact with bedding, right? I insisted on either changing rooms or checking out before they changed my room. . . Very disappointing for such a highly rated hotel to handle issues. . . The height of the washbasin is too high, and water will flow down from your elbows when you wash your hands. . .