Hotels near Parque Biblioteca Nuevo Occidente - Lusitania in Medellin

The Ibis standard of quality. The service was a little below, because it is quite moved, which makes the attendants' life difficult. The bed was also bad. The positive point for the location, great, in the most slightly rough neighborhood of the city. Near the center, but also near the attractions of El Poblado, district with restaurants, bars etc. very safe region.

Three men walked into my room during my stay unannounced while two of my roommates were undressed and hotel management won’t do anything about it!! I rented 9 hotel rooms and a conference room at Hotel Dorado for 30 leaders of my nonprofit org for 4 days. On day 2 of our stay a mysterious man bolted into our room unannounced and saw my roommate completely undressed. Why would someone outside of our party could have access to our room!? We went to hotel managers Joanna and Marco and they won’t do a single thing about it. They tell us it is not a big deal just “a matter of perspective”. Shortly after reporting this, Marco charged into our room with another man behind him completely unannounced, didn’t knock, just opened the door while yet ANOTHER girl was undressing and would not leave the room claiming he is trying to “fix the problem”. Marco and Joanna need to be fired! At this point all the girls in my organization were scared, some were crying, we all felt completely UNSAFE. The management was harassing us. They have camera’s on every floor and when we asked they claim there is no footage of these events (how convenient!!!) so now we are filing suit against them so they can release the footage to us. On top of all of this mental &emotional trauma my girls went through,I spent over $3,000 for hotel rooms, conference room, and hotel catering and the hotel won’t refund us for the services and rooms we didn’t use after the incidents.This would be THE VERY LEAST they can do.

Hotel near main road, if you go with children and use stroller it is a bit complicated due to the steep slopes due to the geography of the area, when you arrive they give you a welcome cocktail for adults (not very good) and ice cream for children , in general the breakfast is quite abundant and good, we were only one night for a connection flight, the international airport is about 1 hour

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.

First impression on arrival was a nice, big lobby, staff were kind, and check-in was quick. We got a corner suite which has a living room and separate bedroom although space is funny as the hotel is curved. Upon entering our room we could tell the furniture was outdated but also that it was not very well cleaned. Laminated dark floor easily showed dust and sloppy mop streaks. TV and tables were dusty as well. The bathroom was the worst, not only does it look like a hospital bathroom but toilet kept leaking every 5 minutes, trash bin was stained, roof had some repairs done only to be left with an open hole. And then I noticed smeared toothpaste in the white tile. Towels were heavily used and stained. The room could be connected with an adjoining room, which was empty for our first two nights but then the third night it was occupied and we could hear EVERYTHING. Gym is very limited, there is no pool, there are two jacuzzis we did not use that also seem dated. Room service was efficient and good, restaurant is ok. Management did follow up with my concerns after we were asked via email for our opinion.

Great location and hotel in Medellin. We stayed for 3 nights. Rooms were spacious, comfortable bed, and shower. Loved that the hotel was located inside one of the nicest malls in this city. Safe neighborhood, and close to Provenza to go out at night. I will definitely consider staying here again. I didn’t try the food, but had a couple of drinks at the bar on the rooftop.

The hotel is in the city center. It is a little far from the attractions. The waiters on the hotel floor are very nice. Every time I meet, I greet you warmly. The breakfast is average. The hot dishes are basically eggs and nothing vegetables.

Great hotel great location and service is simply the best I’ve ever seen. The hotel is well located. It’s beautifully remodelled the rooftop bar there’s also a big island of the hotel. Breakfast was included which was great but what I love the most is that every room is beautifully remodeled, and a very intelligent use of space.

Versus has to be the most perfect hotel in my 13 days trip to Colombia. I am a solo female traveller and I was taken care of beautifully. Located in the upper El Poblado area away from all the party scenario, in a very upscale, modern , quiet area yet close to everything with a short cab ride. It is extremely easy to find it as it is located on the main road itself. The hotel is new and is the most perfect addition to Medellin. It has such a quirky and chic decor, extremely modern and fun. The rooms are designed perfectly. The best coworking space , gym and yoga room. Can’t comment on the pool as I didn’t use it . The fantastic part of the hotel is the cafe. The food is absolutely AMAZING and DELICIOUS. I could just sit there for hours. Thats how amazing the whole vibe of the hotel was. Such great crowd and atmosphere always. Special mention about Carlos from the front desk. Right from check in to check out, he helped in each and every query of mine. He was just like a friend and guide and always ready to help with a smile. I HIGHLY RECOMMEND THIS HOTEL TO EVERYONE COMING TO MEDELLIN. 🫶🏻😍😍

Me and a few friends had several rooms in this property near the beginning of the school year. Especially during a pandemic, I was beyond impressed with the level and extent of preparation at this hotel which far exceeded anything I have ever seen in the United States. At the front desk, I found a Laura and Maria, who helped oversee the missing, handwashing, and constant mopping with alcohol of the floors. This felt safer than a hospital. Because of the lockdown that was present, they helped identify safe food delivery services as well as offering the open air cafe for coffee. Again, everything was socially distanced and perfectly run. The room itself was also fantastic with a great view. Armed with climate control, a comfortable bed, and again not a speck of dust or COVID-19 in sight, it was the most comfortable place I could imagine to rest after a season of disrupted travel. As a country, Colombia is doing a fantastic job of respecting the quarantine and keeping their citizens safe. As a standard, what I witnessed in this hotel should be considered the top.