Best Medellin Spa Hotels

The hotel, rooms, staff, foodservice and lovation are unmatched in Medellin. Of special note is the very friendliness and hospitality of the staff. Especially the head bellman, Santiago. He made our stay even more enjoyable. He treats us like family and is always there to help, in any way. He is a keeper! Thanks for all you do for us Santiago!

The room is large with charming views. There is a large mall outside the hotel, and there is also a stall that claims to sell ********* food. The boss's father knows a little Chinese and is very enthusiastic when he sees Chinese people. It's a good experience👍

Suites were nicely decorated, spacious and comfortable. Great views. Could not find anything to fault it (other than there was no kettle to boil water for tea, but this was minor). This hotel is in a valley so you can hear some noise at night - We were on a very high floor but were kept awake by drilling at 3am for a couple of nights. But I think these apparant building or road works were just temporary. Pool was quite nice to swim in and not too crowded when I visited in the morning. Maybe busier late afternoon. Decent size for swimming Restaurant was good. Reasonable choice for breakfast and we ate evening meal there twice. Staff helpful although we did need google translate as the English was limited but they did try very hard and Columbia is not really a country where English is widely spoken so that is not a criticism. This hotel was quite expensive (the most expensive one we stayed in, in Columbia) but I feel it was worth just paying that little extra on this occasion to treat ourselves.

My husband and I stayed at this hotel while in Medellin for four days. We absolutely loved it. The service was incredible. From the moment we arrived at the front desk, the bell boys, the service of the restaurant every morning for breakfast and when we went for dinner, and even at the pool. Every interaction we had with the employees of the hotel was wonderful. The room was beautiful, clean and the view was spectacular. It is in walking distance of many restaurants, a mall and the Poblado Park. We also walked to and from the Poblado metro station a few different times. When you need a taxi, the employees are happy to quickly call one for you. I highly recommend this hotel. We will most definitely stay again the next time we come back to Medellin.

We stayed at the hotel for three days. I specifically was looking for a hotel with a gym and our travel agent said this was the best place. -The check in process was very slow as they don’t have enough people at the front desk. -Our room was nice, but they only provide shampoo and soap. When I asked for body lotion, as most other hotels of this rating provide, I was told no. - Calling to the front desk results in no one answering the phone, thus I had to go downstairs several times to ask questions. -The gym itself is old and disgusting. Overlooking the pool deck is the cardio area. They had 1 of 3 treadmills working, ellipticals with no power, and spin bikes that were extremely rusted and hard to adjust for fit. The weight room floor is also filthy and I don’t think it was cleaned the entire time we were there. The weight and machines are all rusted. For dumbbells there was one set of 10s, 1 twenty and the rest were over 30 lbs. Some of the dumbbells were coming apart creating a dangerous situation of a weight slipping off and dropping on your head or foot. -We had breakfast included and the food and service were good. However, We ordered room service one evening for dinner and the food arrived after an hour and a half. It was cold and tasted horribly. - they have motion sensors in the hallway to conserve energy, which is good. However the don’t often work and several times I got off the elevator and had to navigate a pitch black hallway to my room. I would never recommend this hotel. It claims to be 4 star but it is in disguise with a fancy lobby.

This time I caught up with the Medellin Flower Festival and was completely moved! Medellin is romantic, and the spirit of Medellin is what China should learn! The hotel is also like a Spanish garden, the room is very comfortable and large, the bath water is very large, every day is very comfortable, and it is very convenient to take a taxi from the hotel! The hotel staff wear Medellin hats and small scarves every day, which are very beautiful! This Medellin Flower Festival, I saw Medellin's respect for every industry! I love Medellin very much!

ENG/FR Can’t believe this place is five stars. Don’t know if six stars exist in Colombia but it should, as this was quite disappointing : where to start? First you arrive and the reception people don’t speak English... great. Then they tell you that you can’t have any guest visiting you in your room... freedom away. The gym is one treadmill and one bike... unbelievable. The room service is limited in choice and very poor quality, And very very slow. Almost an hour to get your order. The cleaning is also badly done in the room (female hair everywhere, one towel is not enough, no shower mat...)which was the biggest suite available... The bed sheets have strange traces on them. And very important the TV is Low quality! No HD! It should be 4K. Also a Bluetooth speaker would have been a good thing. Anyway, bad Management, low level, high prices Hotel. Refund demanded and required !!

It should be ok. My friend has stayed before and recommended to book this room. The price is not bad. The breakfast is included, and the breakfast looks good, okay. The surrounding environment is good.

Service is very good, comfortable stay, excellent location, we paid room service several times, everything is very good

It is very close to the Santafe shopping mall like within 5 minutes walk. And our room had a lot of sun in the morning, which I felt really good. But the chair was a bit low for the office desk so that I felt a little uncomfortable. Their main restaurant was a bit small compared to the number of the rooms. I think it would be better if the cook at the iron plate made fried eggs & omelets instead of buttered arepas.