TERRIBLE. We are a family of 5 with three little kids. Was passing through after 8 hrs of driving, called to book an hour out of Medicine Hat - got to the hotel, checked in later to find the hot tub was not filled. I went to the front desk to see if I could check out as I wasn’t informed of some amenities out of order, however said I couldn’t because I already checked in. The pool also had a note on the pool door saying the boiler is having maintenance so said it might be cooler temperatures than normal. If we would have been informed, we never would have stayed here as with a cold pool, you can’t even go in the hot tub to warm up as it was filled. Front desk told me he said he told me this, however he did not. They did discount my room for $26. However the room I got was not worth the original $173 I paid, let alone the discount he gave me off of that. The room is DISGUSTING. Dirty, carpet torn, toys and garbage under the beds, mold by the casing by the heater, grime/dirty by the pool window, bed is being held up by a wooden block, the towel holder is coming off, deadbolt on the door can’t even shut ect. Please do yourself a favour and save your money. DO NOT STAY. See photos.