Mekar Bakti Hotels with Airport pickup service

It was a sunny day, 10 December 2018, my mother (on wheel chair) and I arrived at Amaris Hotel Citra Raya. The friendly staffs remembered us... just like family members and they welcome us back. It was really warm and wonderful. We had comfortable and relaxing rest in the hotel rooms. Needless to say, the rooms were neat and clean. The food in the restaurant, we love it, especially the breakfast. We, with not regret, will return to Amaris Hotel Citra Raya when we are in Cikupa / Tangerang.

Our family choose this hotel of its strategic location. The rooms are spacious and comfortable. The staffs are also kind. I was there for 2days becouse i had some business with my family in Tangerang. This hotel very easy access and easy check in. All rooms and lobby hotel full with Harley Davidson Interior. Will be back and Thanks sukho hotel

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

I stayed here for one night. The staffs were friendly however the room is not comfort enough since it’s quite old and we can hear noise outside of our room. They provided breakfast with many options.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

We stayed 1 night in this hotel. Located far from the main road, but near Kelapa Gading & Sunter. The room is clean with standard size. They have a big hall beside the hotel. The staffs are kind and help us a lot while staying there.

This hotel is really bad. When i first came in, the bed sheet is dirty with some yellow stain and blood stain. The my daughter want to go swimming and i reach for their towel, and the towel stink like some wet foot. I complaint to the receptionist and they said the cleaning service will come and help cleaning it again. They came with a big trolley full of dirty bed sheet, because from the whole trolley, all the new bed sheet have a stain or some dirt in it. They said the laundry is awful and pl i believe them. They have to take extra from the office or whatever and still there is no clean bed sheet. I came to the point to ask this lady who looks like the manager or the the head of the cleaning team, is there any other guest who complained about this awfully dirty bed sheet, i mean how could you operate a hotel with no clean bed sheet and white towel??? for some reason she said NO one complaint. ok that mean from her perspective my complaint is just not normal. At first i already settled with the fact that it was the laundry problem who gave them bad work but now, i think the hotel is the one who didn't know what is a clean hotel. The room doesn't have any hairdryer and no refrigerator as well. The bathroom showerhead is damage and dirty too. There's mold everywhere. I proof it with some picture. Do you think it worth the 3 star???? Enjoy the pic from room 107!

Strategic location, a hotel with a simple concept but does not reduce the comfort of its guests. Wifi is fast, the bed is very comfortable, the clean sheets and the pillows are comfortable (so much I imagined the sheets and a gray pillow gloves in the photo) The size of the room is not too big, not too small. Fit for Indonesian size. The concept of a unique bathroom (the cabin model and the hot water shower that flows smoothly) No key-card required to turn on the electricity system, so I could leave the room with the AC and the lights kept on. A very recomended hotel for travelers who want to stay at affordable prices and comfortable room facilities

Good place

Located in Ciakar, RedDoorz Plus @ EcoHome Citra Raya Tangerang is within a 15-minute drive of Sekolah Tinggi Penerbangan Indonesia and Siloam Hospital. This guesthouse is 8.7 mi (14 km) from Summarecon Mall Serpong and 12.4 mi (20 km) from Aeon Mall BSD City.Free self parking is available onsite.Make yourself at home in one of the 5 air-conditioned guestrooms. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water.