Guest User
June 1, 2024
Great hotel in a lovely beachfront location. Our IHG diamond elite status was recognised and our room was upgraded to a one bedroom sea view suite with balcony and kitchen - the room was very spacious and had the best views of the ocean from the fourth floor. We requested late check out as we had an afternoon flight at Melbourne and Joe at the reception was very helpful, we did not have to ask for our room keys to be reactivated after the usual check out time, other hotels just don’t seem to get this right but Joe said he would sort it and he did. One big downside was that self parking was not available (which we knew before we travelled). However, the valet service was efficient and friendly. Was not sure if we had to tip every time the valet brought the car so that put us off going out and about more. The breakfast options were plentiful and the buffet delicious. Could do with a little more air conditioning in the inside restaurant. The outside restaurant has a great layout and great views of the ocean and although the menu was a little limited, the food was delicious, the hummus appetiser and chicken quesadilla were very tasty and large portions. The sea was lovely and warm for swimming and although there was a charge for loungers and umbrellas they were well situated and good quality. The pool area was clean and quiet during our trip and the water was a nice temperature. Had we known how nice the hotel was going to be, we would have chosen to stay longer.