Hotels Near Elizabeth Street Pop-Up Library in Melbourne

Nice location. Easy access to any attractions in town. All within walking distance. Friendly staffs and good environment. Second time staying here after 2019. Still as good as before. Recommended if your are on a budget trip. Worth the price.

The staff were not following COVID protocols. None wore masks. Day manager actually spoke to us with mask on chin and AROUND the safety barrier. One pen used for everything by everyone. Night manager & staff as well as other guests were all maskless. We were not asked to show proof of our vaccination status. Inspired ZERO confidence that they were actually sanitising anything. My partner also felt unsafe as there were a lot of people loitering around the building. The room was clean and tidy. Located excellently for the event we were attending. Hot water worked, loved the choice of flooring. That was all. The room offered only one single bar of soap. No shower gel, shampoo or any extra toiletries as is expected from even the most basic accomodation you can stay in anywhere else. I have stayed in youth hostels in the outback and even they offered more than a tiny bar of soap. There was no indications of any extra services offered or being available. There were no extra pillows or blankets available in the room. One very flat pillow per person and a thin doona only. The pillows were so low that I could not sleep on it and when I asked for another pillow from the night manager I was met with rudeness. He finally gave me an old, dirty pillow with no pillow case (see photos). When I asked for a pillow case he acted like I was being ridiculous. We slept badly as the bed was very hard. Actually went home and slept as we were so tired from the uncomfortable bed. Upon checkout we got stuck in the lift as the door to the G floor would not open. We finally called for help using the phone but even though the front desk manager answered and said he would be with us immediately he was not. We finally left by going back to our floor and using the fire escape to exit via the basement parking. He then told us he couldn’t hear what we were saying on the phone so basically ignored us, and then gave some rubbish excuse about the one elevator being an old one that was not for guests. Basically if we had not exited the way we did we would have been stuck in the elevator for hours being ignored. There was no signage indicating anywhere that one of the two lifts was not for guests, and if the lift was not for guests you would think it would be clearly marked so.

Excellent location! Right in the town area and very convenient to all the tourists spots. Trams, food places, shops and train station just walkable distance away. Hotel located at a quiet location and spacious room. Comfortable room and friendly staffs.

Stayed here for 2 nights on a quick trip to Melbourne. Very comfortable bed and plenty of room in the walk in wardrobe for your luggage and clothes. Little tight getting around the bed however nothing major. Plenty of room in the living kitchen area. Close to Woolies and walking distance to city and South Melbourne. Would stay here again

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

Very elegant and comfortable suite, with many elements of home in a great location with access to the trains and tram. The suite was quiet and secure despite being in the middle of the city. The bed was comfortable, mattress and pillows supportive and comfortable. Towel service was provided on the weekend. W/D was efficient and handy to have en suite. Having a table for four with silverware and dishes was a bonus for takeaway meals. The location was also great for dining out and bringing in.

Only stayed one night to work in quite and great for that. Apartment was spacious and had everything you need however it had an odd lay out . A coffee station near kitchen but mire in lounge then a weird desk that was used as a pots and oan cabinet closer to lounge as well . Huge amount of pots and pans but not ione knife. Just nit thought out from perspective if patron. Tga stret its situated on is amazing. The church opposite is special. Infact every building was old and architecturally beautiful.. great place to stay in autumn with the shedding leaves for effect.. it was quiet and was nice but decoecboring, drab, and oddly laud out. I like to feel a warmth and inviting energy when I enter a hotel this was just there to give you twhsy u need to stay away from home for a night in a 1 bedroom apartment in a picturesque street in stkilda....

In the suburb of Preston. The rooms are large, apartment-style hotels with open kitchens where you can cook for yourself.

I had an amazing experience staying at the Mercure Doncaster! Firstly, the room was beautiful, clean, and fit for my short-stay business purposes. What I was most impressed by however was the customer service! My colleague and I needed to find a last minute venue for a business meeting with international clients, and the staff at Mercure very kindly accommodated us with one of their available meeting rooms free of charge. The room was spacious, well-organised, modern and the technology was extremely easy to use! The staff support and amenities allowed for a seamless experience which we were very grateful for. A special thank you to Isabella, the Reception Manager who saved the day (even offering to extend my checkout time to suit the time of our meeting).