Great Southern Hotel Melbourne

Great Southern Hotel Melbourne Reviews

Great Southern Hotel Melbourne

44 Spencer St, Melbourne, Victoria, 3000, AustraliaView Hotel Details
Great Southern Hotel Melbourne
Great Southern Hotel MelbourneGreat Southern Hotel MelbourneGreat Southern Hotel Melbourne
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Great Southern Hotel Melbourne Guest Reviews

4.1/5
Very Good
147 review
Verified reviews
Location4.5
Amenities3.8
Service4.1
Cleanliness4.2
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All reviews(147)
Positive reviews(134)
Reviews with photos/video(33)
Awesome stay(44)
Convenient location(29)
Friendly owner(28)
Clean and tidy(24)
Easy to get around(21)
Great value for money(13)
Average sound insulation(12)
Close to train station(10)
Negative reviews(13)
Yolanda
Standard Queen Room
Stayed in Feb 2024
Solo travelers
61 review
4.2/5
Very Good
Posted on Feb 23, 2024
This time they give me a room with window and ventilation. That was the great difference. And they do have big beds. By night I heard the tram. But it was a good stay with great location.
AdRaInKe
Standard Queen Room
Stayed in Feb 2024
Solo travelers
55 review
2.7/5
Posted on Feb 19, 2024
The biggest issue was the amount of bugs and insects that also reside in the rooms. They are not just limited to the bathroom but can be found everywhere. The place needs fumigating. Check in was done via a machine so its hard to comment on customer service
Gnarp gnarp
Mini Double Room
Stayed in Feb 2024
Family
2 review
3.7/5
Posted on Feb 18, 2024
Good location next to station would recommend if you’re staying just to sleep there. Only provided soap. No slippers, no laundry bag, no sewing kit. So be prepared when you go there
KenBarbie1337
Standard Queen Room
Stayed in Aug 2024
Couples
24 review
4.5/5
Great
Posted on Aug 19, 2024
This is the place to book if you want to save money on the weekdays (because it’s cheap) Downsides that our home had no air conditioner just Fan / Heating mode. Also no room service and you need to ask for new towels and shampoo etc. But to be honest I can live with it if it’s the cost of getting a place in the center for cheap.
Response from Property: Dear Guest,We have already informed the maintenance team about your concern with our air conditioning unit. Some of our rooms have been renovated with independent A/C units, while most rooms are interconnected to the master room. If you are not satisfied with the temperature, we can provide a portable fan or adjust the master setting based on multiple requests. Furthermore, we are gradually upgrading our rooms with independent air conditioning units. Thank you and have a great day! Kind regards, Mike The Great Southern Hotel Management
Anil_K
Standard Queen Room
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Great place and location and accessible to transport
Guest User
Family Room
Stayed in Dec 2023
Family
1 review
4.0/5
Very Good
Posted on Dec 27, 2023
The hotel is clean and very convenient and accessible to the train station, 711 and restaurants. Highly recommended.
mark
Standard Queen Room
Stayed in Jun 2024
Solo travelers
94 review
4.0/5
Very Good
Posted on Jun 17, 2024
Superficially good but has a few issues on greater scrutiny. Room size for the standard double's is fine as is the bed size and comfort level.as well as the bathroom. The main problem lies with interor design which features inverted wall sections. The bathroom has a bathtub in it is a short, fixed shower head. There is not much space between the glass partition and the inverted wall, making it difficult to properly immerse oneself in the water stream. Easier to use the bath tub but no plug was provided (was able to obtain one from reception however). Other issue was the centrally controlled ventilation, for which there is wall mounted control, but unable to vary temperature. Also it simply switches itself off after 10 minutes or so. If this is a cost reduction measure it is a bit stingy. Two other complaints- no room service of any kind for the four day stay. No idea why. Stayed in literally hundreds of hotels of varying standards over past two and half years and never experienced that. Had to dispose of rubbish myself. Also, noise from footsteps from overlying rooms quite audible. Overall, for the $100 AUD tariff these days, still OK but if you want to shower it helps if you're a contortionist, and wildlife might be attracted to the room due lack of servicing !
Response from Property: Dear Mark,We apologize for any inconvenience caused by the room features during your stay. We value your feedback and are looking into making necessary upgrades to ensure a more comfortable and satisfying experience for all our guests.Kind regards,KayeThe Great Southern Hotel Management
Lee Chin Giaf
Family Room
Stayed in Dec 2023
Family
2 review
3.7/5
Posted on Dec 17, 2023
Local is great, within walking distance to free tram stations & most of the tourism spots in the City. Hotel lift is extremely slow and always incur long waiting time. Room sound proof is also very bad as we can always hear of noises fm outside and loud feet stomping sound from upper floor.
Sherylnne
Standard Queen Room
Stayed in Dec 2023
Solo travelers
14 review
4.2/5
Very Good
Posted on Dec 11, 2023
Great Southern Hotel is diagonally opposite to the Southern Cross station, where the Skybus to and ftom airport, picks and send travellers to city. Tour groups' pickup point. It has a restaurant attached to the hotel. Room is really basic and not serviced, but clean to start with.
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jun 3, 2024
Great stay - unable to check in prior to 2 pm but could drop off luggage. Conveniently located next to Southern Cross station. Room was quiet and clean and staff on reception were helpful!
Response from Property: Dear Guest,Thank you for your review. Your feedback is valuable to us. If you wish to book again please do not hesitate to reach us out. Thank you and have a wonderful day !Kind regards,KayeThe Great Southern Hotel Management
Guest User
Standard Queen Room
Stayed in Apr 2024
Couples
1 review
4.0/5
Very Good
Posted on May 4, 2024
Location is fantastic; close to the station and Skybus. The staff were friendly and helpful. The room was spacious and had decent facilities. We found it to be very good value for Melbourne.
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very good hotel at a reasonable price very convenient location friendly staff
Response from Property: Dear Guest,Thank you for taking the time to share your positive feedback! We are delighted to hear that you found our hotel to be very good and reasonably priced, with a convenient location and friendly staff. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Kind regards, Mike The Great Southern Hotel Management
Jin Sheng
Family Room
Stayed in May 2024
Travel with friends
1 review
3.2/5
Posted on May 13, 2024
It's in the city. But the bed I don't know why is abit itchy. Water pressure low.
Response from Property: Dear Jin,Thank you for choosing to stay with us. We are sorry for any inconvenience. Please be informed that you may call our reception if there is any assistance you need. Moreover, we have performed spring cleaning during the weekend. Surely the issue of itchiness in the beddings have been resolved. Thank you and have a wonderful day!Kind regards,KayeThe Great Southern Hotel Management
Guest User
Standard Queen Room
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on May 7, 2024
Stay here often. Convenient, Clean, Great location. Good Value.
Genie
Standard Queen Room
Stayed in May 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 4, 2024
All good, just a little bit old, still good value for money.
Response from Property: Dear Genie,Thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your amazing rating and look forward to welcoming you back soon.Kind regards, Mike The Great Southern Hotel Management